CrawlJobs Logo

Clinical Services Customer/Technical Support Associate

canfieldsci.com Logo

canfield scientific

Location Icon

Location:

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

60000.00 - 75000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

We are looking for a Clinical Services Customer/Technical Support Associate for custom medical photography computer systems used in clinical studies. The ideal candidate is one who works efficiently on multiple projects simultaneously, has strong communication skills, and can follow a project through from start to completion.

Job Responsibility:

  • Work with the Canfield clinical project teams providing Tier-1 technical support for medical photography systems, both 2D and 3D
  • Troubleshoot software, hardware, and network issues as well as disaster recovery for field-deployed systems
  • Complete updates and upgrades remotely for field-deployed systems
  • Provide technical support for in-house software systems used to create and monitor clinical studies
  • Perform User Acceptance Testing for medical photography systems to ensure correct study-specific configuration/performance prior to deployment

Requirements:

  • Bachelor's or Associate’s degree in a technical field or at least three years' applicable work experience
  • Demonstrated experience in troubleshooting MS Windows applications and hardware peripherals
  • Experience in working with internal and external clients, analyzing needs, identifying potential issues, and following through with solutions
  • Capacity to observe workflows and diagnose problems, as well as propose improvements
  • Demonstrated experience in basic TCP/IP Networking and remote assistance
  • Willingness to embrace new technologies and think “outside-the-box”

Nice to have:

  • IT or technical consulting experience is a plus
  • Photography knowledge/background is advantageous
What we offer:
  • paid days off
  • medical, dental, and vision insurance
  • may be eligible for a discretionary bonus
  • 401(k) plan with employer match (currently set at 50%)

Additional Information:

Job Posted:
March 03, 2026

Employment Type:
Fulltime
Icon
canfield scientific - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Clinical Services Customer/Technical Support Associate

New

Sales Assistant

Love pets? Love people? Love a job where no two days are the same and the custom...
Location
Location
United Kingdom , Thetford
Salary
Salary:
8.43 - 12.71 GBP / Hour
jollyes.co.uk Logo
Jollyes
Expiration Date
June 23, 2026
Flip Icon
Requirements
Requirements
  • You'll be great at interacting with pets and people and have a fun, friendly personality
  • Thrives in a fast-paced, hands-on retail environment and can achieve individual goals and team targets
  • Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach
  • Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together
  • Flexibility on your availability is required as our opening hours include evenings and weekends when our stores can be busiest. Therefore you should be flexible to cover any shifts over our 7 day trading hours
  • Can commit to a part time, permanent position – 10 hours per week
Job Responsibility
Job Responsibility
  • Offering genuinely friendly, helpful customer service (you’ll meet some fabulous humans and animals!)
  • Helping customers find what they need — and suggesting helpful extras that improve their pet’s wellbeing
  • Sharing advice to promote responsible pet ownership - we'll teach you what you need to know about different pets
  • Keeping the store tidy, stocked and looking its best
  • Being part of a supportive, upbeat team that works (and laughs) together
What we offer
What we offer
  • Pay rate of £8.43 - £12.71 per hour plus bonus potential up £1000 p.a. paid in two instalments
  • Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts
  • Retail Trust Membership: Counselling, wellbeing, and financial support
  • Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services
  • Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support
  • Workplace Pension: Legal & General scheme (EE 3%, ER 5%)
  • Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options
  • Enhanced Family Leave: Maternity and paternity packages above statutory levels
  • Recognition & Rewards: Top Dog Award with extra day off and perks
  • Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership
  • Parttime
Read More
Arrow Right
New

Store Manager

Retail Store Manager – Jollyes Pets - Stevenage. Salary £30,000 - £34,000 p.a. +...
Location
Location
United Kingdom , Stevenage
Salary
Salary:
30000.00 - 34000.00 GBP / Year
jollyes.co.uk Logo
Jollyes
Expiration Date
June 03, 2026
Flip Icon
Requirements
Requirements
  • A passion for pets and people
  • Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success
  • A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders
  • Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance
  • Commercially aware, able to manage your P&L and have a proactive approach
  • As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence
Job Responsibility
Job Responsibility
  • Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents
  • Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team
  • Full responsibility for all aspects of running a successful store
  • Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs
  • Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership
  • Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge
  • Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance
  • Helping to promote Jollyes as an employer of choice within your local community
  • Ensuring clear communication of key business updates and individual and team objectives
What we offer
What we offer
  • Competitive salary of £30,000 - £34,000 p.a.
  • Annual bonus potential of £2-10k p.a.
  • Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts
  • Retail Trust Membership: Counselling, wellbeing, and financial support
  • Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services
  • Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support
  • Workplace Pension: Legal & General scheme (EE 3%, ER 5%)
  • Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options
  • Enhanced Family Leave: Maternity and paternity packages above statutory levels
  • Recognition & Rewards: Top Dog Award with extra day off and perks
  • Fulltime
Read More
Arrow Right
New

Acute Inpatient Patient Care Technician - PCT CCHT - Dialysis

Functions as part of the hemodialysis health care team in providing safe and eff...
Location
Location
United States , Roswell
Salary
Salary:
Not provided
freseniuskidneycare.com Logo
Fresenius Kidney Care Eupora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma required
  • 1 – 2 years’ related experience
  • Certified Clinical Hemodialysis Certification (CCHT) certification
  • MUST HAVE YOUR CCHT & 18 MONTHS OF DIAYSIS EXPERIENCE!
Job Responsibility
Job Responsibility
  • Provides patient care under the direct visual supervision of a Registered Nurse
  • Promotes and assists in the maintenance of a safe and clean working environment
  • Supports the FMCNA commitment to the Quality Enhancement Program and Quality Assessment and Performance Improvement Activities
  • Promotes and assists in meeting Total Area Productivity goals
  • May set up and prime equipment as directed by the Fresenius Nurse for renal replacement therapies
  • Welcomes assigned patients and inquires as to their well-being
  • Evaluates vascular access for patency and reports unusual findings
  • Obtains necessary pre and post treatment vital signs and weight
  • Performs vascular access cannulation
  • Responsible for calculating and entry of individual patients’ dialysis machine programming
  • Fulltime
Read More
Arrow Right
New

Acute Inpatient Patient Care Technician - PCT

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborat...
Location
Location
United States of America , Philadelphia
Salary
Salary:
Not provided
freseniuskidneycare.com Logo
Fresenius Kidney Care Eupora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma required
  • None required. At least 6 months' experience is preferred in related Field (EMT, Surgical Technicians, Army, Phlebotomists, and technicians). Must obtain CCHT within 18 months of hire. Effective communication skills – both verbal and written. Employees are required to take the Ishihara's Color Blindness test as a condition of employment.
Job Responsibility
Job Responsibility
  • Provides patient care under the direct supervision of Hemodialysis Registered Nurse for assigned patient(s) in the dialysis suite in the acute setting
  • excluding Intensive Care Units. Responsible for reporting and documenting all new and unusual incidents, information, complaints, or problems to the RN. Promotes and assists in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and Quality Assessment and Performance Improvement (QAI) Activities
  • including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Enhancement Goals (QEP). With documented competency and proficiency may set up and prime equipment as directed by the Fresenius Nurse for renal replacement therapies (hemodialysis, continuous renal replacement and peritoneal dialysis therapies). Will be responsible for assuring the dialysis machine has been set up, tested and found to be safe for dialysis treatment in accordance with manufacturer instructions for use and company policy and procedures. Welcomes assigned patients and inquires as to their well-being since their last treatment. Reports any complaints or observations to the FMCNA RN. Obtains necessary pre and post treatment vital signs and weight. Reports unusual findings to FMCNA RN. Reports any difficulties in cannulation to FMCNA RN as permitted by state requirements
  • or unusual findings to FMCNA RN. Responsible for accurate documentation of information related to the patient treatment. This information is documented appropriately in the individual patient record to include the hospital Electronic Medical System (EMS) and the Acute Care Electronic System (ACES). Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal
  • treatment time
  • Sodium (Na) modeling
  • and UF modeling as prescribed. Responsible for ensuring appropriate safety alarms are enabled including narrow venous limits (NVL 160). Collects, labels specimens and ensures timely delivery to laboratory per facility policy. Evaluates intradialytic problems and provides intervention as prescribed by physician's order or as directed by FMCNA RN. Monitors patient's response to dialysis therapy and report any unusual findings to FMCNA RN. Obtains vital signs prior to reinfusion
  • performing all relevant functions necessary for the discontinuation of treatment- documentation. Reports any change or unusual findings to FMCNA RN. Evaluates patient prior to termination of venous access – standing and sitting blood pressures prior to termination of venous access. Obtains hemostasis and applies appropriate dressings. Evaluates the patient prior to discharge and reports any unusual findings to the FMCNA RN. Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations. Assist with various projects as assigned by direct supervisor or supervising RN. Other duties as assigned.
What we offer
What we offer
  • Healthcare
  • Continuing Education
  • Paid Time Off
  • Collaborative Environment
  • Additional Perks
  • 401(k) Retirement Saving
Read More
Arrow Right
New

Sen teaching assistant (ta)

SEN Teaching Assistant Are you passionate about making a difference in the live...
Location
Location
United Kingdom , Pulborough
Salary
Salary:
20022.00 - 23833.00 GBP / Year
https://www.randstad.com Logo
Randstad
Expiration Date
June 13, 2026
Flip Icon
Requirements
Requirements
  • GCSEs in Maths and English are required
  • Further qualifications in SEN are desirable but not essential
  • Experience working in SEND settings is desirable but not essential
  • A willingness to learn and build strong relationships with students is key
  • Excellent communication and interpersonal skills
  • Patience
  • Empathy
  • A flexible approach to education
  • The ability to work both independently and as part of a team is essential
  • Ability to work with learners that have various learning difficulties
Job Responsibility
Job Responsibility
  • Providing teaching assistance to the teacher defined according to weekly/daily/seasonal planning of the teacher
  • Working 1:1 with students
  • Providing group and/or individual activities, planned by the teacher
  • Working individually with learners/students to develop work
  • Supporting the general well-being of learners within the structure of the school
  • Monitoring and evaluating students' learning under the guidance of the teacher
  • Assisting teachers in the use of relevant management strategies to ensure a purposeful environment for teaching and learning to take place
  • Supporting all learners in their planned structured work in all curriculum areas
What we offer
What we offer
  • Fully funded training and qualifications
  • On-site parking
  • Extensive grounds
  • Free hot lunch from the on-site cafeteria
  • Team days and events
  • Supportive management
  • Brilliant career progression opportunities
  • A unique teaching approach
  • Brilliant salary and benefits package
  • Cycle to work and tax-free childcare vouchers
  • Fulltime
Read More
Arrow Right
New

Integrated Care Manager

Responsible for promoting continuity of care through a collaborative process tha...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
azblue.com Logo
Blue Cross Blue Shield of Arizona
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2 year(s) of experience in full-time equivalent of direct clinical care to the consumer
  • Associate’s Degree in general field of study or Post High School Nursing Diploma or Master’s Degree in a behavioral health field of study (i.e., MSW, MA, MS, M.Ed.), Ph.D. or Psy.D
  • Active, current, and unrestricted license to practice in the State of Arizona (or an endorsement to work in Arizona) as a behavioral health professional such as LCSW, LPC, LISAC LMFT, or licensed psychologist (Psy.D. or Ph.D.), OR an active, current, and unrestricted license to practice nursing in either the State of Arizona or another state in the United States recognized by the Nursing Licensure Compact (NLC) as an RN
  • Within 4 years of hire as a Care Manager employee must hold a certification in case management from the following certifications
  • Certified Case Manager (CCM), Certified Disability Management Specialist (CDMS), Case Management Administrator, Certified (CMAC), Case Management Certified (CMC), Certified Rehabilitation Counselor (CRC), Certified Registered Rehabilitation Counselor (CRRC), Certified Occupational Health Nurse (COHN), Registered Nurse Case Manager (RN, C), or Registered Nurse Case Manager (RN,BC)
  • Intermediate PC proficiency
  • Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
  • Intermediate skill in word processing, spreadsheet, and database software
  • Maintain confidentiality and privacy
  • Advanced and current clinical knowledge
Job Responsibility
Job Responsibility
  • Assess and collect data related to the member from all care settings. Interview and collaborate with case-related providers, member and family to implement the care plan
  • Answer a diverse and high volume of health insurance related customer calls on a daily basis
  • Explain to customers a variety of information concerning the organization’s services, including but not limited to, contract benefits, changes in coverage, eligibility, claims, BCBSAZ programs, provider networks, etc
  • Analyze medical records and apply medical necessity criteria and benefit plan requirements to determine the appropriateness of benefit requests
  • Present status reports on all cases to the manager/supervisor and, when indicated, to the medical director
  • Consult and coordinate with various internal departments, external plans, providers, businesses, and government agencies to obtain information and ensure resolution of customer inquiries
  • Meet quality, quantity and timeliness standards to achieve individual and department performance goals as defined within the department guidelines
  • Maintain all standards in consideration of state, federal, BCBSAZ, URAC, and other accreditation requirements
  • Maintain complete and accurate records per department policy
  • Demonstrate ability to apply plan policies and procedures effectively
  • Fulltime
Read More
Arrow Right
New

Manager, Professional Services

Make an impact with NTT DATA. Join a company that is pushing the boundaries of w...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced business and commercial orientation and with a supporting interest in technology
  • Advanced knowledge of technical services, IT service management, and related technologies
  • Ability to stay up to date with industry trends, emerging technologies, and best practices
  • Advanced knowledge of technical services concepts, IT service management (ITSM) practices, and industry best practices
  • Advanced understanding of various information technology domains, including infrastructure, cloud services, cybersecurity, application management, networks, data center and collaboration
  • Excellent client-facing and communication skills, with the ability to build and maintain strong client relationships
  • Advanced management qualities, including the ability to inspire and mentor a team
  • Ability to facilitate presentation of technical and complex matters to a diverse audience
  • Ability to analyze data and produce reports on issues and recommend resolutions
  • Ability to multi-task, set priorities and meet deadlines
Job Responsibility
Job Responsibility
  • May contribute to strategy development and manages the implementation of strategy to achieve revenue and expense targets
  • Collaborates with internal stakeholders to set the standard for client satisfaction and assists with the development of client service policies, procedures and standards that will ensure the continued satisfaction of our clients
  • Manages and coordinates initiatives to solve client problems
  • Assists with complaint handling or any major incidents that require intervention and ensures the prompt resolution of these incidents
  • Ensures that assigned infrastructure at the client site is configured, installed, tested and operational
  • Ensures the identification and development of a feedback
  • complaints and problem-solving procedure for clients to use thereby ensuring proactive incident management at client sites
  • Takes full ownership for managing efficiency levels, streamlining procedures to deliver customer excellence
  • Manages resource capacity to achieve service level agreements
  • Participates in client reviews to proactively manage client service level requirements and fulfilment
  • Fulltime
Read More
Arrow Right
New

Equities Data Fabric Support Analyst

Engineer the future of global finance. At Citi, our Tech team doesn't just suppo...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong problem solving and analytical skills
  • Multi-tasking and prioritisation of issues based on impact
  • Ability to work under pressure, reacting quickly to issues and outages
  • Mindset of constant improvement and anticipating issues
  • Good all-round technical skills, Log analysis, scripting, Unix, SQL
  • Good communication skills, facing off to technical and business stakeholders
Job Responsibility
Job Responsibility
  • Supporting the applications covered by the Equities Data Fabric Production Management Team
  • Part of a global follow-the-sun team ensuring overnight service restarts and batches complete successfully and within SLAs
  • Investigate issues raised by our client application partners, improving data quality checks, monitoring and alerting
  • Work closely with the in-house dev teams, escalating issues where needed
  • Track incidents in Service Now, own the stability book of work in Jira
  • Improve monitoring, observability and controls for our stack
  • Improve resiliency and recoverability for our stack, holding our dev team accountable
What we offer
What we offer
  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right