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Clinical Services Coordinator (RN) - Community Based Palliative Care

United States, Charlotte 38.20 - 57.30 USD / Hour · Job Posted February 20, 2026
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Job Responsibility

  • Provides clinical administrative support, clinical expertise to meet patient and staff needs and functions as the liaison with physician practices and hospital case management and other referral sources
  • Analyzes the data to prioritize multi-issue situations to support appropriate actions based on the criticality of patient health and welfare, patient/staff safety and impact to effective, timely services
  • Identifies barriers to situation/complaint resolution and follows-up with the appropriate resources or leadership to address timely and effectively
  • Reviews and supports the development of patient specific clinical plans of care that is effectively communicated with the parties involved and supports quality patient outcomes and patient satisfaction
  • Supports clinical staff in the implementation of the identified plan, coordination of care delivery, and strategies to promote health and safe outcomes
  • Evaluates progress toward attainment of outcomes through documentation review, interdisciplinary team meetings and/or case conference
  • Supports billing compliance and timeliness by maintaining current knowledge of payer requirement and billing criteria, state and federal regulations, performing timely completion of CSC workflow and identifying opportunity for appropriate reimbursement
  • Delegates elements of care to appropriate healthcare workers in accordance with any applicable legal or policy parameters or principles
  • Collaborates with healthcare consumer, family, and others in the conduct of clinical practice
  • Utilizes appropriate resources to plan and provide clinical services that are safe, effective, and financially responsible
  • Participates in committees, shared governance, or other facility decision making activities

Requirements

  • Graduate from an accredited School of Nursing
  • BSN preferred
  • BLS required per policy guidelines
  • One-year experience in a related field required
  • Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or
  • if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state
  • or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works
  • Must maintain current state driver's license and auto insurance at all times

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

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