Clinical Services Administrator

• Provide high-quality administrative and reception support across Community Services, IPU Administration, and Main Reception
• Process referrals, maintain accurate patient records, and support clinical systems
• Act as a first point of contact for patients, families, visitors, and healthcare professionals
• Support patient pathways through effective coordination and communication
• Work collaboratively with colleagues to ensure consistent and compassionate service delivery

• Experience in an administrative, reception, or customer-focused role
• Excellent communication and organisational skills
• Ability to prioritise workload in a busy environment
• Professional and compassionate approach when supporting patients and families
• Confidence using Microsoft 365 and electronic systems
• Understanding of confidentiality and handling sensitive information
• A flexible and team-focused approach

Experience within healthcare or using electronic patient record systems such as SystmOne

• Competitive hourly rate plus unsociable hour enhancements
• Generous holiday entitlement, with the option to buy and sell leave
• Flexible working options, including job-sharing where possible
• Pension scheme with up to 7% employer contribution
• A Health Cash Plan, helping cover costs such as dental care, physiotherapy, and eye tests
• A life assurance scheme, giving peace of mind for you and those important to you, up to age 65
• A free confidential Employee Assistance Programme, available 24/7
• Cycle to Work scheme and Tech Benefit scheme to help spread the cost of your next purchase
• Commitment to training, development and career progression
• Free, on-site parking
• Discounted, onsite café at our Old Brampton site, for all staff
• A wide range of wellbeing initiatives, support and time out to practice self-care