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Clinical Services Administrator

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Pure Sports Medicine

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for compassionate and organised Clinical Services Administrator to join our Administrative teams across London. Pure Sports Medicine is a leader in musculoskeletal and sports medicine, providing world-class, patient-centred care through a multidisciplinary model. This is a key role in ensuring our consultants can deliver seamless patient care, and that clinic operations run efficiently and compliantly.

Job Responsibility:

  • Work closely with consultants to coordinate their clinic diaries and appointment schedules
  • Act as a key point of contact for patients and consultants regarding patient bookings, follow-ups, and clinic needs
  • Ensure smooth running of consultant sessions, including preparation of clinic rooms and materials
  • Send referrals to third-party providers and monitor progress
  • Liaise with clinical team to ensure results are tracked, followed up, and sent to appropriate parties
  • Support internal communication and care coordination between multidisciplinary teams
  • Welcome patients and visitors to the clinic
  • Manage patient bookings, cancellations, and enquiries via phone, email, and in person
  • Maintain accurate, confidential patient records in accordance with GDPR and clinic policies
  • Assist patients with queries relating to their care pathway or appointments
  • Perform regular stock checks for medical supplies, consumables, and equipment
  • Monitor and order clinical stock, including medications
  • Oversee safe handling, recording, and reconciliation of any drugs stored onsite
  • Maintain a clean, organised and safe clinical environment
  • Support with daily opening and closing procedures and general clinic upkeep
  • Process patient payments and issue invoices and receipts
  • Assist with reconciliation of daily takings and financial queries
  • Liaise with the Finance team when required

Requirements:

  • Compassionate and organised
  • Proactive and personable
  • Passionate about maintaining high standard of patient care and experience
  • Experience in consultant support and clinic coordination
  • Experience with patient administration and bookings
  • Experience with clinic operations including stock management
  • Experience with finance and payment processing

Additional Information:

Job Posted:
December 11, 2025

Work Type:
On-site work
Job Link Share:

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