Clinical Service Desk-Helpdesk Job at NTT DATA (Fargo)

Clinical Service Desk-Helpdesk

The Clinical Service Desk Agent will manage inbound calls related to clinical ap...

Location

United States , Fargo

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience
Minimum of 1 year of technical troubleshooting experience
High school diploma or equivalent required
Minimum 1 year Healthcare-Healthcare Systems-Customer Service experience
All candidates are required to be shift flexible
Night, weekend, and/or holiday work will be required
Ensure a quiet, private workspace with high speed, wired internet
Have a working cell phone for manager communication and Two-Factor Authentication

Job Responsibility

Manage inbound calls related to clinical applications
Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech
Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner
Responsible for driving resolution of incidents on a 24/7 desk
Read text on computer screens for the duration of the shift
Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
Travel up to 10% of the time, if required
Lift up to 25 lbs. if needed for equipment setup

What we offer

We offer a full comprehensive benefits package that starts from your first day of employment

Fulltime

Clinical Service Desk-Helpdesk Associate-REMOTE-US

This position will be a part of our Provider Clinical Service Desk, as an agent ...

Location

United States , Fargo

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 1 year Healthcare-Healthcare Systems-Customer Service experience
Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education)
Minimum of 1 year of technical troubleshooting experience
High school diploma or equivalent required

Job Responsibility

Position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls
Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech
Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner
Responsible for driving resolution of incidents on a 24/7 desk
Read text on computer screens for the duration of the shift
Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
Ensure a quiet, private workspace with high speed, wired internet
Travel up to 10% of the time, if required
Lift up to 25 lbs. if needed for equipment setup
Have a working cell phone for manager communication and Two-Factor Authentication

What we offer

Full comprehensive benefits package that starts from your first day of employment

Fulltime

New

Carts Co-worker

At IKEA it’s all about our customers, and in Customer Relations we build and ret...

Location

Canada , Ottawa

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Less than 1 year of related experience

Job Responsibility

Deliver an excellent meeting with the customer across all customer assignments
Engage with customers in a friendly and confident manner to create a rewarding customer experience
Contribute and achieve operational KPIs and goals to maintain customer loyalty
Continuously develop knowledge and skills within the area of customer experience
Support customers to make purchases with assistance or self-service tools

What we offer

Wellness days
Extended health, dental, and vision coverage
RRSP with IKEA contribution matching options
Eligibility for annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts
Parental leave
Bereavement leave
Employee assistance program

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Mount Vernon

Salary:

19.00 - 29.00 USD / Hour

CVS Health

Expiration Date

August 24, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state

Job Responsibility

Support the pharmacy team in delivering operational and service excellence within your store
Assist the pharmacy team to ensure that pharmacy operations run smoothly, patients’ prescriptions are filled promptly, safely, and accurately, and provide caring service that exceeds patient expectations
Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
Contribute to safe and effective operations of the pharmacy, including living our purpose by following all company SOPs at each workstation
Follow pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
Contribute to positive patient experiences by showing empathy and genuine care
Complete basic inventory activities, as permitted by law
Contribute to a high-performing team, embracing a growth mindset
Remain flexible for both scheduling and business needs
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles

What we offer

Dental
Vision
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs

Parttime

New

Forklift Operative (FLT) and/or LLOP Trained Production Operative

Are you looking for a fulfilling role in a lively, fast-paced manufacturing envi...

Location

United Kingdom , Bournville

Salary:

13.99 - 17.85 GBP / Hour

Randstad

Expiration Date

July 15, 2026

Requirements

In-date Forklift license from an accredited company with minimum 6 months experience on the licence
A1 (Pedestrian Pallet Truck)
A2 (Rider Pallet Truck)
A5 (Pedestrian Pallet Stacker)
B1 (Small Counterbalance)
Positive and proactive attitude with a strong work ethic
Excellent attention to detail and a commitment to quality
Ability to work effectively both independently and as part of a team
Good communication and interpersonal skills
Flexibility to work 12-hour rotational shifts, including days and nights

Job Responsibility

Operate a Forklift and/or LLOP truck to move and store confectionary stock safely and efficiently
Load/unload deliveries
Maintain safety standards and adhere to site protocols
Work closely with warehouse teams to keep things moving
Support wider warehouse tasks as needed
Carry out other duties around the factory, including but not limited to Production Line Work and Manual Handling activities

What we offer

Comprehensive training and development opportunities, including Level 2 Food Safety accreditation
Access to the Randstad benefits app, offering health & well-being resources, vouchers, and discounts
Excellent canteen facilities with a variety of food options
Free on-site parking
Generous holiday entitlement of 28 days per year (on accrual basis)
Weekly pay
Pension scheme
Personal accident insurance
The opportunity to be part of a world-renowned company

Fulltime

New

Accounting Intern

We are hiring a Part Time-Accounting Intern! Hourly Rate: $17.00-$18.00. Part Ti...

Location

United States , Lansing

Salary:

17.00 - 18.00 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Current student or recent graduate in Accounting, Finance, or a related field
Strong attention to detail and organizational skills
Basic knowledge of accounting principles (experience with Excel required)
Ability to maintain confidentiality and work in a team-oriented environment

Job Responsibility

Assist with daily accounting tasks, including data entry, invoice processing, and account reconciliations
Support monthly financial reporting and audit preparation
Help monitor accounts payable and receivable processes
Collaborate with the finance team to ensure accurate and timely reporting
Adheres to all policies and procedures established by the company, the brand and the government
Conducts self to reflect the high standards of professionalism within the Concord Hospitality organization
Project enthusiastic, optimistic, helpful attitude
Assist other Leadership Team members and/or managers when needed
Complete all required accounting functions for the property as advised by GM and Corporate
Other duties as requested by GM and/or Corporate Directors

What we offer

Competitive wages
medical/dental/vision plans (full-time)
life insurance
ST/LT disability options
401K options
tuition assistance
discounted room rates at Concord managed hotels
training & development
career advancement opportunities

Parttime

New

Senior Clinical Research Associate/Clinical Research Associate II - Oncology

As a Clinical Research Associate (CRA) at Parexel, you act as an integral part t...

Location

United States

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

Minimum 3 years relevant experience in clinical research site monitoring (preferably 2 years in Oncology) in a CRO or pharma organization
Preferred therapeutic experience in Oncology
Global clinical trial experience preferred
Extensive knowledge of clinical trial methodologies, ICH/GCP, Food and Drug Administration (FDA) and local country regulations
Must be fluent in English and in the native language(s) of the country they will work in
Travel (60-80%) within area is required
Valid driver’s license and passport required
Demonstrated knowledge of clinical research and development processes and ability to gain command of process details
Demonstrated knowledge of global and local regulatory requirements
Demonstrated understanding of key operational elements of clinical research (e.g., monitoring, data acquisition and cleaning, reporting, etc.)

Job Responsibility

Ensure proper conduct of clinical trials in accordance with the Study Monitoring Plan (SMP) and applicable prevailing laws, GCP, and sponsor standards to achieve project goals, timelines and quality
Manage assigned operational aspects for implementation of clinical trial activities at assigned investigator sites from site activation through to database lock, ensuring relevant timelines and quality deliverables are met
During study conduct, serve as the primary point of contact for assigned investigator sites
Work in partnership with and/or escalate to the SCP to ensure quality of site delivery
Interface with the study team as needed, facilitate information flow between members of the study team, vendors and assigned investigator sites
Partner with SCP to perform investigator site development, coaching and training of site personnel to ensure ongoing compliance with protocol and the safeguarding of patients
Provide protocol training to, and address protocol related questions from the investigator site staff when required, including discussions on known/anticipated operational and clinical trial risks
Attend investigator meeting when required (virtual or F2F)
Provide enrollment support and ensure progress by responding to site activation and recruitment issues from investigators
Partner with SCP and the study team to define and support recruitment initiatives at site level

What we offer

Flexible work arrangements
Career growth and development
Supportive and inclusive environment
Diverse therapeutic areas and project exposure
Advanced Technology

Fulltime

New

Pharmacy Technician

We're building a world of health around every individual — shaping a more connec...

Location

United States , Middle Village

Salary:

19.00 - 29.00 USD / Hour

CVS Health

Expiration Date

August 24, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients' reactions, and respond appropriately

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs

Fulltime

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Clinical Service Desk-Helpdesk

Job Description

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Clinical Service Desk-Helpdesk

Clinical Service Desk-Helpdesk

Clinical Service Desk-Helpdesk Associate-REMOTE-US

Carts Co-worker

Pharmacy Technician

Forklift Operative (FLT) and/or LLOP Trained Production Operative

Accounting Intern

Senior Clinical Research Associate/Clinical Research Associate II - Oncology

Pharmacy Technician

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