Clinical Service Desk Agent Job at NTT DATA (Halifax)

New

Clinical Service Desk

NTT DATA Services strives to hire exceptional, innovative, and passionate indivi...

Location

United States , Fargo

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education)
Minimum of 1 year of technical troubleshooting experience
High school diploma or equivalent required
Minimum1 year Healthcare-Customer Service

Job Responsibility

This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls
Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech
Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner
Responsible for driving resolution of incidents on a 24/7 desk
Read text on computer screens for the duration of the shift
Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
Ensure a quiet, private workspace with high speed, wired internet
Travel up to 10% of the time, if required
Lift up to 25 lbs. if needed for equipment setup
Have a working cell phone for manager communication and Two-Factor Authentication

What we offer

Full comprehensive benefits package that starts from your first day of employment

Fulltime

Clinical Service Desk Associate

The Clinical Service Desk Associate role involves providing support for clinical...

Location

United States , Fargo

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education)
Minimum of 1 year of technical troubleshooting experience
High school diploma or equivalent
Minimum 1 year Healthcare-Customer Service
All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required
Ensure a quiet, private workspace with high speed, wired internet
Have a working cell phone for manager communication and Two-Factor Authentication

Job Responsibility

This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls
Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech
Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner
Responsible for driving resolution of incidents on a 24/7 desk
Read text on computer screens for the duration of the shift
Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
Travel up to 10% of the time, if required
Lift up to 25 lbs. if needed for equipment setup

What we offer

Full comprehensive benefits package that starts from your first day of employment

Fulltime

Clinical Service Desk Agent

The Clinical Service Desk Agent role involves providing technical support for cl...

Location

Canada , Halifax

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience
Minimum of 1 year of technical troubleshooting experience
High school diploma or equivalent required
Minimum 1 year Healthcare Systems-Call Center- Customer Service experience
Experience in a call center environment
Demonstrate a service philosophy in all interactions
Effective communication and interpersonal skills
Proficient typing and English language skills
Strong listening capabilities
Exceptional ability to work optimally in a fast-paced environment

Job Responsibility

Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech
Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner
Responsible for driving resolution of incidents on a 24/7 desk
Read text on computer screens for the duration of the shift
Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks

What we offer

We offer a full comprehensive benefits package that starts from your first day of employment

Fulltime

Facilities Admin Specialist - ANZ

Working together with the Head of Group Property, ANZ (HOGP), Property Manager (...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Demant

Expiration Date

Until further notice

Requirements

Minimum of 5 years’ experience in property, facilities management, finance, ideally within a multisite retail environment
Solid understanding of building practices, Cost Management, Architectural design & Mechanical, Engineering & experience engaging these vendors/external providers
Knowledge of prevailing property laws
Understanding of licensing and permits within local councils
Budgeting and forecasting experience
Knowledge of Lease Eagle, Basware, Trello preferred

Job Responsibility

Provide administrative support to the Head of Group Property (HOGP) and Property Team
Support reactive and preventative maintenance across the retail and commercial portfolio in Australia and New Zealand via the service desk system, including: Essential services (utilities, electrical, fire, air-conditioning)
General maintenance (plumbing, electrical, carpentry, gardening, cleaning)
Security services (locks, keys, access control)
Water systems (filters, hydro taps, hot water systems)
Waste management
Emergency works and insurance claims
Assist with clinic-related procurement as required
Support preparation of the monthly rent roll
Assist with reconciliation of rent and operational outgoings

What we offer

Grow your career in a global company
Work with advanced technology in an exciting industry
Enjoy flexible work and a good work-life balance
Be part of a supportive and collaborative team
We value honest communication and a positive work environment
Take on a meaningful, independent role
Access training and development opportunities
Travel internationally for work
Benefit from a hybrid workplace
Enjoy great benefits for your well-being

Fulltime

New

Onsite Endoscopic Specialist

At KARL STORZ, we are driven by a mission to enhance global health through innov...

Location

United States , Arlington

Salary:

Not provided

KARL STORZ

Expiration Date

Until further notice

Requirements

A minimum of high school diploma or equivalent
Experience in Sterile Processing, Sales, or other Surgical Technology/Medical role
Our successful candidate will have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment.
Effective communicator, collaborative, and effective time management
Possess exceptional organizational skills and the ability to multi-task
MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting
Role requires the completion of a drug screening for safety-sensitive positions
Must be able to lift/push/pull up to 25lbs

Job Responsibility

Face-to-face customer support, including OR, SPD and Biomed
Video tower/system set-up and support
Inspection, repair, troubleshooting and replacement of KARL STORZ devices
Monitoring, reporting, and facilitating repair/ exchange transactions
Transporting, cleaning/sterilization and packaging of instruments after use
Trouble shoot video and instrument issues in the O.R.
Instrument/equipment repair management

What we offer

Relocation Support
Professional Growth & Development
Collaborative & Dynamic Work Environment
Access to Cutting-Edge Medical Technologies
Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too
3 weeks vacation, 11 holidays plus paid sick time
Up to 8 weeks of 100% paid company parental leave
401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution (up to IRS limits)
Section 125 Flexible Spending Accounts
Life, STD, LTD & LTC Insurance

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Columbus

Salary:

17.00 USD / Hour

CVS Health

Expiration Date

July 11, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

New

Assistant General Manager

Assistant General Manager, at Boston Pizza, one of Canada’s Best Managed Compani...

Location

Canada , Lac La Biche

Salary:

22.00 - 30.00 CAD / Hour

Boston Pizza

Expiration Date

Until further notice

Requirements

1+ year of casual dining experience
Previous leadership or supervisory experience is an asset
A positive attitude and strong work ethic
Excellent communication and team-building skills
Ability to thrive in a fast-paced environment
A passion for hospitality and guest service
Open availability

Job Responsibility

Support day-to-day operations
Lead and motivate the team
Ensure an exceptional guest experience

What we offer

Competitive pay
Medical
dental benefits
Staff accommodations available
Flexible scheduling
Room to grow within the company
Hands-on management training
A supportive, close-knit team environment

Fulltime

New

Territory Manager Upper Body VIC/ACT

Location

Australia , Mount Waverley

Salary:

Not provided

KARL STORZ

Expiration Date

Until further notice

Requirements

a Bachelor’s degree in nursing, science, medicine, business or a related discipline highly desirable
minimum 5 years sales experience in medical devices and instrumentation highly desirable
the ability to understand and impart technical knowledge across a broad portfolio of products
the ability to both acquire and develop new business opportunities
a strong commitment to sell the Company’s products and achieve company objectives is essential
committed to working professionally and ethically at all times
proactive self-management in owning your business and driving results
demonstrated ability in planning and execution of sales and territory plans

Job Responsibility

selling and promoting a range of devices and consumables to hospitals within a defined territory
prepare sales and territory plans to identify specific commercial opportunities
build excellent customer relationships, understand and impart product knowledge and detailed technical information
meet customer and territory KPIs
maintain a strong customer-centric focus, following through on customer commitments and requests within agreed timeframes
conduct regular territory reviews with sales management in conjunction with the Sales Manager
ensure the Company’s key products and marketing strategies are effectively implemented in the sales territory
follow up on all sales leads and referrals in a timely manner

What we offer

Leave Benefits (Annual Leave, Sick Leave, Parental Leave, etc.)
Transport Allowance (if applicable to role)
Onsite Parking
Accessibility to Public Transport
Flexible Work Arrangements
Wellness Programs and Activities
Professional Development Opportunities
Global Exposure & Business Travel Opportunities (if applicable to role)
All other statutory benefits

Fulltime

Clinical Service Desk Agent

NTT DATA

Location:
Canada , Halifax

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 22, 2026

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Clinical Service Desk Agent

NTT DATA

Location:Canada , Halifax

Category:IT - Administration

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 22, 2026

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Location:
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Job Posted:
March 22, 2026