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Clinical Scheduler - Optometry

United States, Overland Park · Job Posted March 03, 2026
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Job Description

Clinical Care Coordinators are responsible for ensuring facilities are scheduled for visits according to the scheduling guidelines. They ensure patients are scheduled according to clinical need, while ensuring efficient days by working with our providers and Customer Support Specialists.

Job Responsibility

  • Track provider availability and create and communicate monthly schedules for providers
  • Prepare patient lists for scheduled visits using available reports, create notifications and send to Customer Support Specialist 2 weeks prior to scheduled visit date
  • Maximize use of clinical days and schedule work efficiently
  • Manage requests from Customer Support Specialist to ensure residents are seen at upcoming visits in a timely manner and according to clinical need
  • Remain accessible to Providers throughout day to provide support while providers are in clinic
  • Use metrics provided to increase efficiency in clinical day and service delivery
  • Perform other duties as necessary

Requirements

  • Associate or bachelor’s degree preferred – equivalent work experience accepted
  • Problem solving—the individual identifies and resolves problems in a timely manner
  • Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently
  • Quality control/Attention to detail—the individual demonstrates accuracy and thoroughness
  • monitors own work to ensure quality and applies feedback to improve performance
  • Adaptability—the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events
  • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance
  • Computer skills – considerable knowledge of computer systems/programs including Excel
  • Ability to quickly learn, adapt, and navigate new or complex software systems
  • Ability to work in and utilize multiple systems concurrently
  • Able to work in collaborative team environment
  • Ability to lift 15-20 lbs

What we offer

  • PTO and Paid Holidays for FT Employees
  • 401k Retirement Plan with a Company Match
  • Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more

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