Clinical Sales Specialist Job at FMS USA Fresenius Mgmt Services Inc (Chermside, Queensland)

Job Description

Position is primarily responsible for promotion of Fresenius Chronic Renal and Seating solutions and associated products through sales activities, training and education of customers in accordance with agreed business plans. Ensuring the smooth running of customer accounts and prompt resolution of any customer issues in conjunction with internal stakeholders

Job Responsibility

Plan, prepare and implement a sales and clinical training strategy per account to maintain existing business and to develop new business opportunities
Work closely with the respective Regional and National Sales Manager across the entire sales cycle to ensure customer outcomes are achieved
Increase customer base and market presence through establishing relationships with key opinion leaders, key influencers and decision makers
Provide targeted counselling and account information to the clinical and technical teams as required
Track and report competitor activity within the assigned accounts
Maintain a high-profile presence in the marketplace through the creation of win-win solutions with customers which turn a sales relationship into a long-term business partnership
Managing the immediate post-purchase activities (checking order status, consumable and capital movement delivery, handle complaints etc.) to ensure customer satisfaction
Provide appropriate clinical support activities such as in-servicing, installations, training & education as required
Provide input to forecasting requirements and assist in preparing annual sales budget for assigned territory
Establish sales objectives by creating a sales plan and quota for the assigned territory in support of national objectives
Prepare and present customer offerings, quotes, tenders, re-orders
Prepare monthly or quarterly PPT or other customer reports as required
Maintain CRM to organisational requirements
Ensure all administrative tasks, record keeping and reporting are maintained in an effective and timely manner
Update clinical knowledge by participating in educational opportunities
reading professional publications
maintaining professional networks
Promoting a team culture by assisting others during periods of high workloads, leave or absence so that overall objectives can be met
Provide input and support to marketing programs as required
Where appropriate, become involved in FME activities including attendance at staff meetings and involvement in company events and attendance at external meetings
Demonstrate a high level of understanding, knowledge, and skills in the designated specialty (HD/seating/Acute) Fresenius Medical Care portfolio, dialysis therapy, intensive care or renal nursing
Deliver and evaluate approved education programs /in-services about FME products
Maintain own clinical competence in line with FME Clinical Competencies
Organise events such as training sessions, focus groups, networking events etc. for customers and health groups in conjunction with respective sales managers and other departments if/as required
Undertake other tasks as required to support the team and business

Requirements

Registered Nurse with demonstrated renal (HD) skills or registered nurse with demonstrated intensive care (ICU) skills highly desirable
Ability to work with minimal supervision and set priorities, demonstrated track record of success in medical sales
Highly motivated, enthusiastic, entrepreneurial, independent, commercially adept, articulate, adaptive and confident
Skills across most Windows applications including Word, Excel, and PowerPoint
Minimum 3 years of sales experience - highly desirable
Highly developed interpersonal & influencing skills
Demonstrable track record of success in medical sales – desirable

What we offer

Individual opportunities for self-determined career planning and professional development
A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
A large number of committed people with a wide range of skills, talents and experience
The benefits of a successful global corporation with the collegial culture of a medium-sized company

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Clinical Sales Specialist

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