Clinical Sales Representative Job at Coloplast (Cleveland)

Job Description

Coloplast has an exciting opportunity for a Clinical Sales Representative to join our growing team! The Interventional Urology Clinical Sales Representative is responsible for covering our Men’s Health cases as required by customers, hospitals, and/or surgeons and providing on-site clinical consultation and product information on Coloplast’s Men’s Health portfolio of surgical products.

Job Responsibility

Covering Men’s Health cases as required by customers, hospitals, and/or surgeons
Providing on-site clinical consultation and product information on Coloplast’s Men’s Health portfolio of surgical products
Supporting the customer during surgical procedures
Responsible for any follow-up, support, troubleshooting, customer service, and education as requested or required
Cover surgical cases and sales related support as deployed by either Coloplast Territory Sales Managers or Regional Sales Directors
Clear understanding of clinical and technical product knowledge relating to assigned products
Demonstrated expertise in all aspects of implant, follow-up support and troubleshooting techniques
Educate and train physicians, surgeons, and hospital personnel and office staff on technical matters relating to Coloplast products
Attends and actively participates in industry related training/meetings/events for business development opportunities
Maintains current knowledge about assigned products and services as well as competitive products
Retain relationships within current customer base by identifying opportunities and may help formulate sales strategies
Develop and maintain long-term relationships that lead to increasing use of products within target accounts
Develop and maintain productive cross-functional relationships in and outside of Coloplast to share knowledge and leverage synergies within the organization
For assigned accounts, understands customer’s environment, including who the clinical, financial, and other key decision makers are, their key issues/concerns, including challenges and opportunities for Coloplast
Engage in basic market development activities depending on the needs of the assignment
Organize and manage information utilizing CRM or other related tool as directed
Maintains current records and administrative duties, including inventory, sales reporting, and expense management
Maintains all required Vendor Credentialing requirements with assigned medical facilities
Coloplast employees are required to conduct business to the highest ethical and professional standards
comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies
Interacts frequently with Healthcare Professionals including surgeons, doctors, nurses, technicians, procurement, inventory control, administrative staff, and related personnel
Present during procedures and surgeries as requested/required to assist healthcare professionals with Coloplast product-related questions – interaction includes following operating room protocols, but does not include crossing the sterile field or patient interactions

Requirements

Bachelor’s degree required
Minimum 1 year successful medical experience – preferably in medical device marketing, sales or service
Urology background and/or implantable device case coverage or sales preferred
Ability to be on time and prepared for each case deployed – every time
Ability and willingness to travel domestically and overnight (up to 50%)
Proficient in Microsoft Office applications including Word, Excel, and PowerPoint
Strong relationship and consultative selling skills
Strong interpersonal and customer service skills
Strong analytical, oral, and written communication skills
High attention for detail and excellent follow through
Knowledge of current and new industry trends, technologies, competitors, and place in the market
Pro-active
high-performance and results oriented
Ability to work independently
Demonstrate effective time management skills with administrative capabilities
Ability to adapt and willingness to change
Ability to consistently work, manage, and lead with ethical integrity
Excellent written and verbal communication skills with the ability to listen, articulate, and advocate
Personifies Coloplast Mission, Values, and Vision as well as Coloplast Leadership Principles
Employees in this role are expected to meet healthcare customers in person at their facilities or healthcare systems
therefore, this will require completion of credentialing requirements that meet the access requirements of each healthcare facility or system
Employees must possess a valid driver’s license, as driving will be required for this position

What we offer

Comprehensive medical, dental, and vision insurance plans
Access to company sponsored wellness programs and mental health resources
Paid leave of absence for qualifying events
Generous paid parental leave for both birthing and non-birthing parents
Competitive 401(k) plan with company match that vest immediately
Financial planning services
Corporate discount programs for goods and services
Generous paid time off
Flexible work hours
Flexible work arrangement options may be available
Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement
Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events
A supportive and inclusive work environment
Participate in team-building activities, volunteer opportunities, and company-sponsored events
Employee Resource Groups that support Women, Minorities, Veterans and LGBTQ+ Community
Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way

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