Clinical Risk Manager

• Participates in planning, implementing, managing, monitoring, and documenting an integrated, comprehensive and proactive risk management program for SSH
• Collaborates with Patient Safety, Regulatory/Accreditation, Compliance, Quality Management, Office of Patient Experience and departmental quality and operations leaders to identify and assess unusual incidents, unexpected outcomes, and potential risks
• Serves as internal consultant and facilitator for quality improvement committees and teams
• Recommends corrective and preventive actions to reduce risk
• Reviews and evaluates aggregate adverse events and claims data
• Performs root cause analysis on all serious reportable events (SREs) and other events as appropriate
• Serves as institutional liaison to professional/general liability insurers
• Ensures appropriate and timely communications with health system and departmental leadership concerning professional/general liability matters
• Assists in the claims management process for the hospital
• Assists with supporting and coordinating Medical Staff Peer Review Committees
• Collaborates with the Patient Experience Department to assist in reviewing patient grievances
• Partners with colleagues across the organization to coordinate and facilitate risk and safety education
• Integrates risk management program activities with clinical programs, hospital and health system operations and administration
• Participates on the Quality Council, Joint Commission Core Team, Environment of Care Committee, and other committees
• Development of institutional communication and education strategies related to Risk Management
• Participates in on-call schedule to enable 24/7 coverage for inquiries on risk management matters
• Performs comprehensive system analysis of patient safety events
• Reviews adverse event reports to ensure timely and appropriate analysis and follow up
• Performs data analysis of safety event reporting relative to adverse incidents to identify trends
• Plays vital role in the management of risk /safety reporting systems
• Serves as internal consultant to the health system departments and leaders on matters of regulatory compliance
• Maintains current and accurate knowledge of regulations, laws and standards pertaining to SSH
• Supports all regulatory related certifications and accreditation activities
• Reviews and evaluates results of regulatory/accreditation surveys and mock surveys
• Participates in review and development of relevant institutional policies

• Bachelor of Science in Nursing or other health related science from an accredited school
• 3+ years Hospital or Health System Risk Management experience
• Current MA RN licensure
• CPHRM (Certified Professional in Healthcare Risk Manager) or CPPS (Certified Professional in Patient Safety) or CPHQ (Certified Professional in Healthcare Quality) required within one year of hire
• Strong interpersonal and leadership skills
• Ability to collaborate and partner across all levels
• Possesses strong analytical skills
• Experience with data analysis software and applications (i.e., Microsoft Excel, Redcap, RL Datix)
• Requires strong organizational skills
• Possesses strong communication skills
• Ability to interact with all members of the organization

Masters preferred