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Clinical Risk and Quality Manager

Ireland, Galway or Dublin · Job Posted January 15, 2026
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Job Description

The Clinical Risk and Quality Manager (CRQM) is responsible for managing the development, implementation and monitoring of best-in-class policies, procedures, structures and systems relating to clinical risk and quality assurance (including client satisfaction and staff performance) within Communicare’s Paediatric Care division.

Job Responsibility

  • Maintain and develop the Paediatric Care division’s clinical governance framework
  • Ensure that a robust risk management process is maintained
  • Identify, manage, report on and address operational and clinical risks
  • Have input into care planning, reporting and ongoing clinical management
  • Keep up-to-date and monitor compliance with relevant legislation, standards and regulation
  • Ensure clinical policies and procedures reflect best practice
  • Take responsibility for the management of clinical audits
  • Have input into the development and management of the company’s training programmes
  • Develop an annual Paediatric Care Services Strategy
  • Develop and present key KPI reporting and metrics
  • Develop and deliver a Quality Improvement Programme
  • Develop and implement clear communication processes
  • Conduct home visits to review staff performance, client/family progress and client/family satisfaction
  • Oversee the management of comments, complaints and compliments
  • Develop productive relationships and liaise regularly with stakeholders
  • Manage any emerging or existing stakeholder conflicts
  • Actively engage with colleagues
  • Foster an open exchange of ideas and a culture of development
  • Promote Communicare’s mission and values
  • Make well-informed decisions confidently and in a timely manner
  • Assist in managing annual divisional budgets

Requirements

  • RCN qualified
  • Minimum of 7-10 years’ clinical experience in hospital and/or community care
  • Experience in legislative / regulatory compliance, quality assurance and risk management
  • Skilled in identifying, collecting, collating and analysing data
  • Able to evaluate complex information and confidently make decisions in a timely manner
  • Excellent communication and organisational skills, with strong attention to detail
  • Able to develop, manage and lead staff
  • Capable of prioritising and handling multiple tasks with deadlines
  • Excellent IT skills
  • Full driving licence
  • Flexible in relation to working hours and travel as required to meet organisational needs

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