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The clinical resource nurse partners with the clinical nurse manager/associate nurse manager to ensure operational readiness of the department in the provision of direct nursing care for the Emergency Department. This position has operational oversight responsibilities and participates with the nursing team in care planning and delivery, utilizing the nursing process to provide appropriate comprehensive care, in accordance with the stated philosophy and objectives of the Nursing Service Department and the Emergency Department. The clinical Resource Nurse facilitates communications between the Emergency Department in collaboration with the clinical nurse manager/director and serves as mentor and role model for staff.
Job Responsibility:
Partners with the clinical nurse manager/associate nurse manager to ensure operational readiness of the department in the provision of direct nursing care for the Emergency Department
Has operational oversight responsibilities and participates with the nursing team in care planning and delivery
Facilitates communications between the Emergency Department in collaboration with the clinical nurse manager/director and serves as mentor and role model for staff
Supports staff evaluations by providing input regarding the quality of care, and alignment with policies, procedures, standards, and regulations and the mission, vision and values of Emerson Hospital and the patient care division
Participates in quality audits and reports as needed
Ensures departmental operational readiness at the beginning of each shift during charge to charge hand-offs by conducting walking rounds
Assists with making staffing assignments in collaboration with the clinical nurse manager/associate nurse manager for the Emergency Department within the competency and capacity of each staff person
Monitors patient flow and acuity and adjusts staffing to support safe patient care and staffing efficiency
Performs role of permanent charge RN and is proficient in the delivery of direct patient care
Serves as a clinical resource
Serves as the bridge between staff and patients and staff and providers when there is a patient complaint, situation and/or a challenging physician interaction
Collaborates with ED nurse educator to coordinate orientation process of new employees
Establishes and maintains effective communication in all areas of responsibility
Utilizes constructive conflict management strategies, just in time coaching and goal setting to optimize staff performance and engagement
Supports professional growth and development of staff
Prepares change of shift report and projects staffing needs of next shift and conducts staffing reconciliation based on acuity
Maintains and supports patient’s rights to care, privacy and respect
Requirements:
Graduate of an accredited professional nursing school required
Minimum two years of experience in emergency nursing with demonstrated leadership abilities required
Current licensure to practice professional nursing in Massachusetts required
BLS healthcare provider required
PALS achieved within 6 months of hire
ACLS achieved within 6 months of hire if L&D, preferred
Excellent customer service skills
Basic nursing skills
Assessment skills
Critical thinking skills
Organizational skills
Computer skills
Ability to maintain confidential information
Must have the ability to read, write, and communicate in English
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