This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Clinical Resource Manager is responsible for developing and delivering educational programs to clinical staff to ensure successful implementation and usage of our products. You will collaborate with cross-functional teams to identify customer needs of medium-sized regional customers and develop training programs that align with their clinical objectives. Your responsibilities will also include identifying opportunities to up-and cross-sell our products as part of the training process through educational activities and developing account plans to drive growth. In this role you will work closely with the Regional Sales Manager of the West Coast to provide clinical support to the Field Sales Team.
Job Responsibility:
Provide education and consultation in support of customer needs and sales goals
Manage key activities related to wound care product conversions in select facilities (e.g., clinical evaluation, education, and cost comparison)
Identify, design and implement appropriate consulting strategies as dictated by the needs of the marketplace and corporation to maximize efficiencies within key accounts
Assess customer needs and develop tools and strategies to resolve issues
Assist in the development and delivery of Clinical Education programs and product-related education to support key customers
Serve as a key clinical and educational contact for customers using Advanced Wound Care products and implementing product conversions
Follow-up with key accounts and customers to assess unmet education and clinical needs as it relates to successful product implementation
Collaborate with critical functional areas within Advanced Wound Care
Provide clinical and professional expertise to internal and external customers
Provide customer feedback to corporate teams to improve new and existing products
Collaborate with Marketing Managers by providing clinical perspective and expertise to assist in development and growth of assigned business areas
Serve as an education and clinical resource for advanced wound products for the Field Sales team
Develop and enhance clinical and market expertise
Maintain active involvement in key professional organizations
Support professional organizations by actively presenting at regional and national meetings
Collaborate with customer/KOLs present and publish clinical experiences with AWC products
Continue education through conferences and courses to improve clinical knowledge and enhance understanding of current healthcare environment
Actively seek out and work with customers to identify materials which would support product sales and enhance competitive market intelligence
Requirements:
Minimum of 5 years' experience in wound management