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ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
Job Responsibility:
Demonstrate proficiency in various Microsoft applications (e.g., Word, Excel, PowerPoint, SharePoint, Lists, Forms, etc.)
Coordinate and schedule internal and external meetings
Provide administrative support for clinical trials/to Investigator Engagement (e.g., data entry, troubleshooting, etc.)
Support retention-related activities by liaising with sites to address high-risk participants
Administrative support for clinical trials as required – (eg: filing, collection of signatures, invoice reconciliation)
In-house administrative support for Site CDCs (eg: CDA creation/follow-up)
Support Investigator Engagement business systems and process as required
Internal and External meeting support
As applicable, SIP Support for Investigator Engagement: Support retention-related activities including calls with Medical/National Leaders or for Enrollment Support
Data entry of Vault Clinical Enrollment Metrics
Collate reports/key information in preparation for site discussions/visits
Troubleshoot platform issues related to DCT/referral capabilities (e.g., Florence, StudyTeam, etc.)
Submit PO increases & support external customer interactions
Tracking Diversity to help us make informed decisions for pivoting where needed & Community Outreach Requests Coordination
Coordinate IE Site Visit Requests across Therapeutic Areas
Requirements:
Knowledge of Good Documentation Practices
Excellent computer skills with experience in a variety of software packages
Fluency in English both written and oral
High level of attention to detail
Strong self-management, communication and organizational skills
Flexibility
Excellent problem solving skills
Ability to work in a virtual team and across cultures
Willingness to Pacific time hours when needed
Candidates ideally located in PST MST or CST time zones (Not EST)
What we offer:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others