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As a Clinical Research Associate (CRA) at Parexel, you act as an integral part to get treatments to patients sooner. Our CRAs' priority is the safety and well-being of the patients. As you travel to investigator sites and perform your monitoring duties, we encourage you to be inquisitive, take accountability, build relationships, and act with integrity. Join a team with a wide variety of experiences and knowledge, and work on global projects within a broad scope of therapeutic areas.
Job Responsibility:
Act as Parexel’s direct contact with assigned sites, assess and ensure overall integrity of study implementation and adherence to study protocol at clinical sites, and perform problem-solving to address and resolve site issues
Build relationships with investigators and site staff
Facilitate and support site with access to relevant study systems and ensure sites are compliant with project specific training requirements
Evaluate if on-site staff assignment is still accurate and determine and implement corrective actions & follow-up, if necessary / relevant
Address and resolve issues at sites, including the need for additional training, potential deficiencies in documentation, and communication
Address/evaluate/resolve issues pending from the previous visit, if any
Follow-up on and respond to appropriate site related questions
Apply working knowledge and judgment to identify and evaluate potential data quality and data integrity issues. Determine and implement appropriate follow-up action
Actively participate in Investigator and other external or internal meetings and audits & regulatory inspections as required
Collect, review, and approve (if applicable) updated/amended site documentation, including regulatory documents as applicable
Evaluate site recruitment plan in collaboration with the site staff on an ongoing basis and provide strategy for improvements
Perform on-site visits
this includes Qualification and Initiation visits
apply judgment and knowledge to independently resolve site issues, questions and concerns
Conduct remote visits/contacts as requested/needed
Generate visit/contact report
Evaluate overall compliance and performance of sites and site staff: provide recommendations regarding site-specific actions and use judgment and experience to assess the ability and motivation of site staff
Assess & manage test article/study supply including supply, accountability and destruction/return status
Review & follow-up site payment status
Follow-up on CRF data entry, query status, and SAEs
Conduct on-site study-specific training (if applicable)
Perform site facilities assessments
Recognize impact of study non-compliance/issues/delays/changes on study timelines and communicate study issues that require immediate action, with proposed strategy for resolution
Ensure timely and accurate completion of project goals and update of applicable trial management systems
Work with team members to meet project goals, provide strategy for efficient project planning and goal completion, and encourage the support of team members where required
Update all appropriate Clinical Trial Management Systems (CTMS) on an ongoing basis, including performing regular reviews of site level data in clinical systems (e.g. CTMS, EDC, IVRS, and SIS) and ensure timely and high quality data entry compliance from sites, manage and submit all relevant documents to the Trial Master File (TMF), ensuring first time quality, and distribute study documents to site including configuration of Investigator Site Files if applicable and on-going maintenance for completeness and quality
Ensure that assigned sites are audit and inspection ready
Monitor and maintain compliance with ICH-GCP and applicable international and local regulations
Delegate administrative and other tasks to Administrative Support Team as needed and where appropriate. Guide Administrative Support Team members, review work, and provide feedback to manager regarding performance
Show commitment and perform consistent high-quality work
Maintain a positive, results-orientated work environment, building partnerships and collaborative relationships, communicating with team(s) in an open, balanced, objective manner, modeling the high performance culture values
Maintain a working knowledge of and ensure compliance with applicable ICH-GCP Guidelines, international and local regulations, Parexel SOPs, other Parexel / Sponsor training requirements and study specific procedures, plans and training
Ensure basic understanding of project scope, milestones, budgets, and strive for high quality, timely, and efficient delivery
Provide input and feedback for Performance Development Conversation(s)
Proactively keep manager informed about work progress and any issues
Develop expertise to become a subject matter expert
Work in a self-driven capacity, with limited need for oversight
Complete additional tasks in a timely manner (e.g. timesheets, expenses, metrics, etc.)
Requirements:
Site Management experience or equivalent experience in clinical research, with understanding of clinical trials methodology and terminology
Educated to degree level (biological science, pharmacy, or other health-related discipline preferred) or equivalent nursing qualification or other equivalent experience
Language requirements: Japanese and Mandarin with professional working proficiency or above
Sound problem solving skills
Able to take initiative and work independently, and to proactively seek guidance when necessary
Advance presentation skills
Client focused approach to work
Ability to interact professionally within a client organization
Flexible attitude with respect to work assignments and new learning
Ability to prioritize multiple tasks and achieve project timelines
utilizing strong analytical skills to make decision autonomously due to the unpredictable nature of the issues that arise
Willingness to work in a matrix environment and to value the importance of teamwork
Strong computer skills including but not limited to the knowledge of a Clinical Trial Management System (CTMS), Electronic Document Management System (EDMS), and MS-Office products such as Excel and Word
Strong interpersonal, verbal, and written communication skills
Sense of urgency in completing assigned tasks and ability to assist others to meet study/country deliverables and preserving patient safety
Effective time management in order to meet study needs, team objectives, and department goals
Developing ability to work across cultures
Shows commitment to and performs consistently high-quality work
Ability to successfully work in a (‘virtual’) team environment
Consulting Skills
Great attention to detail
Able to accommodate extensive travel time requirements, according to tasks allocation/phase of the study assigned
Holds a driver’s license where required
Nice to have:
Experienced CRAs with Hematologic Oncology studies