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Clinical Receptionist

puresportsmed.com Logo

Pure Sports Medicine

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Location:
United Kingdom , London

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

23000.00 GBP / Year
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Job Description:

We are looking for compassionate and organised Clinical Receptionists to join our Administrative teams across London. We are driven by the needs and goals of our patients, and we work hard to ensure that they receive the very best treatment to enable them to lead the active lives they deserve. Our clinical and administrative teams work closely to provide a seamless patient experience from the moment someone books an appointment, to the end of their treatment.

Job Responsibility:

  • Provide a 5‑star experience for our patients
  • Be the first point of contact for all patients by way of answering the phone, emails and in-person when in the clinic
  • Responsible for the general management of the clinic environment, booking appointments and providing administrative support to the clinical team

Requirements:

  • Opening and closing premises (shift patterns include early starts and late finishes, although no later than 8:15pm)
  • Meeting and greeting patients and visitors, and routing of patients on arrival
  • Answering and directing incoming phone calls
  • Managing appointment booking and practitioner diaries
  • Dealing with telephone and online enquiries
  • Registering of patients, and data entry of patient information
  • Handling point of contact payment (invoicing and receipting)
  • Processing insurance company invoicing
  • Collect outstanding patient debts
  • Management of the waiting room and general clinic environment
  • Managing incoming deliveries
  • At the end of a shift, leaving the reception area tidy and ready for your incoming colleague
  • Providing handover information, including unresolved or urgent issues
  • Attend staff meetings and company events as required
  • Any other duties which may be required and agreed with the organisation

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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