Clinical Quality Improvement Advisor Job at InnovAge (San Bernardino)

Clinical Quality Improvement Advisor

The RN Clinical Quality Improvement Advisor ensures standardization of processes...

Location

United States , Philadelphia

Salary:

77400.00 - 96800.00 USD / Year

InnovAge

Expiration Date

Until further notice

Requirements

State Registered Nurses License
3+ years health care experience with an emphasis in geriatrics
3+ years nursing leadership with a background in quality
Current skill with auditing systems, follow-up for corrections and process improvement for healthcare areas
Current knowledge of standards of clinical nursing practice and integration with regulations along with broad knowledge base of health care problems for the frail and elderly
Working knowledge of project management, facilitation of work groups, quality improvement, and team meetings

Job Responsibility

Ensures standardization of processes, quality in care and compliance in operational and clinical practice at the InnovAge Day Center
Supports the oversight for the provision of care and delivery of services per PACE regulations and performance goals set by the Quality Improvement Program and Quality Work Plan
Supports the Infection Control Program by tabulating data and investigating issues as needed
Acts in collaboration with the infection preventionist as a resource for infection and infestation control issues
Assists the Director of Quality in developing and maintaining clinical operational policies, procedures and protocols related to quality and compliance
Develops and maintains performance improvement projects based on the needs of the quality department as determined by quarterly quality performance measures and compliance audits while adhering to LEAN methodology standards
Develops and sustains Plan(s) of Correction that results from identified quality improvement initiatives, surveys and/or other regulatory body audits
Develops and implements audits to ensure consistent practice of current policies, procedures and protocols
Prepares for and actively participates in all surveys/monitoring audits and ensures that InnovAge and its affiliates are survey-ready
Supports and implements quality improvement in assigned areas and as needed

What we offer

medical/dental/vision insurance
short and long-term disability
life insurance and AD&D
supplemental life insurance
flexible spending accounts
401(k) savings
paid time off
company-paid holidays

Fulltime

Clinical Quality Improvement Advisor

The RN Clinical Quality Improvement Advisor ensures standardization of processes...

Location

United States , Denver

Salary:

77400.00 - 96800.00 USD / Year

InnovAge

Expiration Date

Until further notice

Requirements

State Registered Nurses License
3+ years health care experience with an emphasis in geriatrics
3+ years nursing leadership with a background in quality
Current skill with auditing systems, follow-up for corrections and process improvement for healthcare areas
Current knowledge of standards of clinical nursing practice and integration with regulations along with broad knowledge base of health care problems for the frail and elderly
Working knowledge of project management, facilitation of work groups, quality improvement, and team meetings

Job Responsibility

Ensures standardization of processes, quality in care and compliance in operational and clinical practice at the InnovAge Day Center
Supports the oversight for the provision of care and delivery of services per PACE regulations and performance goals set by the Quality Improvement Program and Quality Work Plan
Supports the Infection Control Program by tabulating data and investigating issues as needed
Acts in collaboration with the infection preventionist as a resource for infection and infestation control issues
Assists the Director of Quality in developing and maintaining clinical operational policies, procedures and protocols related to quality and compliance
Develops and maintains performance improvement projects based on the needs of the quality department as determined by quarterly quality performance measures and compliance audits while adhering to LEAN methodology standards
Develops and sustains Plan(s) of Correction that results from identified quality improvement initiatives, surveys and/or other regulatory body audits
Develops and implements audits to ensure consistent practice of current policies, procedures and protocols
Prepares for and actively participates in all surveys/monitoring audits and ensures that InnovAge and its affiliates are survey-ready
Supports and implements quality improvement in assigned areas and as needed

What we offer

medical/dental/vision insurance
short and long-term disability
life insurance and AD&D
supplemental life insurance
flexible spending accounts
401(k) savings
paid time off
company-paid holidays

Fulltime

R&D Clinical - Quality Compliance Senior Manager

We are hiring a R&D Clinical Quality Compliance Senior Manager, who will operate...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Master’s Degree in appropriate discipline e.g. Life Sciences, Medical
15-18 years’ experience working in Biotech, Pharmaceutical or CRO company
In-depth knowledge of ICH GCP
Extensive experience in Quality Management, Quality Assurance, or other relevant areas of the pharmaceutical/biotech industry where risk-based quality and quality by design are core responsibilities
Experience using electronic QMS such as Veeva Vault and eTMF
Experience and understanding of Clinical R&D activities and Global Regulations
In-depth knowledge of the Regulatory Submission and Inspection readiness, preparation and management procedures
Extensive experience in Quality Oversight of Clinical Trials, including clinical trial protocol development and execution
Strong verbal and written communication skills, including strong business writing abilities and active listening
Strong analytical, critical-thinking, and decision-making abilities

Job Responsibility

Key advisor to the study team throughout the clinical trial life cycle, providing independent and objective quality input in the areas of GCP and compliance with Amgen SOPs and processes
Review and provide input into the development of the initial clinical study protocol and subsequent amendments, with focus on quality by design, confirming it’s fit for purpose, clear, concise and consistent
Actively provide input into study risk assessment activities
Review and provide input into other key study documents and plans
Direct study teams through the management of complex quality issues
Participate in key activities related to Risk Based Quality Management
Using available tools, analyze quality data metrics
Monthly meetings with study team lead/associate director, to review the following: on-going quality issues, quality trends, program filing timelines, inspection readiness, potential inspections and audit scheduling and planning and any other topics deemed relevant
Support the clinical study team with inspection readiness activities
Support continuous improvement initiatives within TA Quality

What we offer

Varied opportunities to learn, develop, and move up and across our global organization
Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act
Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth, and career benefits
Flexible work arrangements

Fulltime

Clinical Diversion Advisor

Bluesight is looking for a passionate and experienced Clinical Advisor - Control...

Location

United States

Salary:

110000.00 - 145000.00 USD / Year

Bluesight

Expiration Date

Until further notice

Requirements

5+ years of experience as a hospital pharmacist
3+ years of experience with hospital drug diversion programs
3+ years of experience in training or onboarding customers on software or clinical tools
Proven ability to analyze and interpret clinical data to inform workflow or process improvements
Strong presentation, facilitation, and written communication skills
Experience with ControlCheck or similar healthcare technology preferred
You’re a strong communicator and facilitator who enjoys helping customers apply clinical and analytical insights to real-world challenges
You thrive at the intersection of healthcare, technology, and education
You’re organized, collaborative, and comfortable engaging with both hospital leadership and frontline users
You’re passionate about supporting better outcomes in patient safety and diversion prevention

Job Responsibility

Partner with customers during and post-implementation to ensure they are successfully leveraging ControlCheck to identify diversion trends and improve internal workflows
Attend customer meetings to review clinical workflows and analytics, enabling teams to interpret data, identify risks, and implement best practices for diversion prevention
Deliver targeted clinical training and consultation to deepen customer understanding of how Bluesight products integrate with their daily operations
Support top customers during Executive Business Reviews (EBRs) and other strategic discussions focused on optimizing diversion detection and prevention
Own all aspects of the Diversion Collective, including planning, execution, speaker coordination, and post-event engagement to build a thriving clinical user community
Collaborate with internal teams to align clinical insights with customer goals, product enhancements, and training resources
Maintain up-to-date clinical training materials and documentation to ensure consistent, high-quality customer education
Act as a trusted clinical advisor, representing the voice of the customer and driving continuous improvement in both training and product use
Provide backup support for Case Review & Triage (CRT) for legacy Protenus customers, maintaining cadence, ensuring adherence to SLAs, and proactively identifying and escalating potential risks

What we offer

Competitive salary
Time off when you need it – unlimited vacation days!
Generous insurance coverage
401k program with a company match
Fun, collaborative culture!

Fulltime

Quality Care and Compliance Advisor

Temporary fixed term (12 months) position with Whiddon's Quality, Care and Compl...

Location

Australia , Glenfield

Salary:

Not provided

Whiddon

Expiration Date

Until further notice

Requirements

Registered Nurse with current AHPRA Registration
Experience in quality
Passion for aged care
Love for educating others
Demonstrated skills in auditing, compliance, and clinical leadership
Willingness to travel throughout regional, rural and remote NSW and southeast QLD
Strong understanding of person-centred care
Excellent knowledge of continuous improvement principles
Demonstrated understanding of the Strengthened Aged Care Quality Standards
Impeccable verbal and written communication

Job Responsibility

Supporting the Telstra Health project
Provision of education to regional services
Assisting with the development of care plans
Providing support and guidance to managers of residential services

What we offer

Comprehensive leave options
5 weeks Annual Leave (or option to cash out)
Access to Long Service Leave after 5 years
12 weeks paid Parental Leave
Up to 5 days paid Fertility leave
Up to 3 days paid Community Service leave each year
Up to 4 days paid Compassionate leave
Extra public holiday per year with Frank Whiddon Day
Employee Assistance Program
Hybrid working model

Fulltime

Quality Review and Audit Senior Advisor

The Quality Review & Senior Audit Advisor provides enterprise-level quality assu...

Location

United States of America , Bloomington

Salary:

100000.00 - 166600.00 USD / Year

The Cigna Group

Expiration Date

Until further notice

Requirements

Bachelor's degree strongly preferred
clinical, pharmacy, nursing, or healthcare-related background strongly preferred
management experience required, with a demonstrated ability to lead and develop high-performing teams
strong analytical, data management, and technical skills
advanced proficiency with Microsoft Office Suite
excellent verbal and written communication skills, with the ability to explain complex clinical and pharmacy concepts clearly
if you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload

Job Responsibility

Provide expert clinical and pharmacy oversight for quality monitoring and testing across Medicare, Medicaid, and Exchange (HIM) lines of business
apply clinical judgment and pharmacy expertise to assess benefit configurations, clinical rules, and pharmacy setups for accuracy, safety, and compliance
validate pharmacy benefit designs, including formularies, prior authorization criteria, step therapy, quantity limits, and utilization management logic
interpret clinical documentation, policies, and regulatory guidance to ensure correct implementation within systems and operational workflows
lead and co-lead end-to-end clinical and pharmacy benefit testing for new implementations, benefit changes, and remediation initiatives
evaluate clinical program integrity, including medication therapy management, adherence programs, utilization management, and quality initiatives
identify clinical and pharmacy risks, defects, and configuration gaps
document findings and drive resolution through cross-functional collaboration
ensure testing outcomes align with CMS regulations, NCQA standards, and state-specific clinical and pharmacy requirements
serve as a trusted advisor on regulatory interpretation, translating complex clinical and pharmacy guidance into actionable testing and configuration requirements

What we offer

medical
vision
dental
well-being and behavioral health programs
401(k)
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year
paid holidays

Fulltime

Senior Director, Corporate Affairs, CV Communications

Join Amgen's Mission of Serving Patients. At Amgen, if you feel like you're part...

Location

United States , Thousand Oaks

Salary:

198606.75 - 268703.25 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 5 years of communications or public relations experience
Master's degree and 9 years of communications or public relations experience
Bachelor's degree and 11 years of communications or public relations experience
5 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources
15 or more years of experience in communications, public relations, corporate affairs, or related fields
Deep understanding of the biotechnology, pharmaceutical, or healthcare industry paired with significant experience in cardiovascular disease communications
Demonstrated ability to develop and execute integrated communications strategies tied to clear business objectives, priority audiences, insights, KPIs, and measurable outcomes
Strong understanding of data, analytics, social listening, media intelligence, stakeholder insights, and measurement as core inputs to modern communications strategy
Practical experience using AI, digital platforms, analytics, and emerging technology to improve communications strategy, execution, efficiency, measurement, and impact
Strong executive presence and experience counseling senior leaders on business-critical communications opportunities and challenges

Job Responsibility

Lead global and U.S. communications for Amgen's cardiovascular portfolio, ensuring strategies are integrated, business-relevant, and aligned across key internal partners
Serve as a senior communications advisor and point of accountability to global and U.S. cardiovascular leadership teams
Develop and execute integrated communications strategies that support business objectives, strengthen Amgen's cardiovascular story, and engage priority audiences across global and U.S. channels
Lead communications for marketed products, future launch readiness activities, and stakeholder-facing campaigns
Partner across Corporate Affairs, including Advocacy, Enterprise Media, Internal Communications, Digital and Social, Policy Communications, and other key functions, as well as Investor Relations, Medical Affairs, Legal, Regulatory, Commercial, Government Affairs, and Value & Access, to deliver integrated strategies
Translate scientific, clinical, and business information into clear, credible, audience-relevant communications for patients, healthcare professionals, media, advocacy partners, internal audiences, and other stakeholders
Successfully use data, analytics, social listening, audience insights, and measurement to inform strategy, optimize execution, and demonstrate impact
Identify opportunities to responsibly use AI, digital tools, and emerging technology to improve planning, content development, stakeholder engagement, workflow efficiency, and measurement
Inspire and manage a high-performing team by setting clear priorities, supporting development, strengthening ways of working, and maintaining high standards
Anticipate and navigate emerging issues, new information, stakeholder dynamics, and rapid changes in the external environment

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible

Fulltime

Consumer Care Advisor - Continence Care

The Coloplast Consumer Advisor is primarily responsible for the support and educ...

Location

United States , Akron

Salary:

52244.00 - 78366.00 USD / Year

Coloplast

Expiration Date

Until further notice

Requirements

Associates or Bachelor's degree and / or a combination of at least 1 - 6 years’ healthcare customer service/sales experience
Experience in a call center environment preferred
Ability to explain medical process and procedures while giving clear, concise, step by step direction over the phone
Coloplast employees are required to conduct business to the highest ethical and professional standards
comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies
Self-driven, to-the-point communicator
Highly structured approach with attention to detail and proper documentation of all work
Excellent verbal and written communication skills
Intermediate computer skills in MS Excel, PowerPoint and Word
Critical thinking and problem solving skills

Job Responsibility

Respond to clinician and consumer inquiries and concerns via phone, email, and letters in a prompt manner according to established service metrics
Acquire and demonstrate all necessary subject matter expertise to provide responses regarding product application and problem resolution to clinicians and end-users
Accurately and thoroughly document each end-user program enrollment in Coloplast systems per standard department procedures. Responsible for data quality, including self-audit of work
Educate clinicians on Coloplast products in clinical setting by establishing and maintaining relationships with key clinicians
Communicate with end-users and clinicians about intimate health care issues and anatomical functions in a mature and consultative manner
Utilize available resources to stay current with industry developments and competitor's products, services and business activities
Communicate and work as a team with the field sales representatives and consumer care team to ensure excellence service
Complete monthly inbound and outbound call activity goals
Other duties as assigned

What we offer

Health and Wellness: Comprehensive medical, dental, and vision insurance plans
access to company sponsored wellness programs and mental health resources
paid leave of absence for qualifying events
generous paid parental leave for both birthing and non-birthing parents
Financial Security: A competitive 401(k) plan with company match that vest immediately
financial planning services
corporate discount programs for goods and services
Work-Life Balance: Generous paid time off
flexible work hours
flexible work arrangement options

Fulltime

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Clinical Quality Improvement Advisor

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