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The RN Clinical Quality Improvement Advisor ensures standardization of processes, quality in care and compliance in operational and clinical practice at the InnovAge Day Center.
Job Responsibility:
Ensures standardization of processes, quality in care and compliance in operational and clinical practice at the InnovAge Day Center
Supports the oversight for the provision of care and delivery of services per PACE regulations and performance goals set by the Quality Improvement Program and Quality Work Plan
Supports the Infection Control Program by tabulating data and investigating issues as needed
Acts in collaboration with the infection preventionist as a resource for infection and infestation control issues
Assists the Director of Quality in developing and maintaining clinical operational policies, procedures and protocols related to quality and compliance
Develops and maintains performance improvement projects based on the needs of the quality department as determined by quarterly quality performance measures and compliance audits while adhering to LEAN methodology standards
Develops and sustains Plan(s) of Correction that results from identified quality improvement initiatives, surveys and/or other regulatory body audits
Develops and implements audits to ensure consistent practice of current policies, procedures and protocols
Prepares for and actively participates in all surveys/monitoring audits and ensures that InnovAge and its affiliates are survey-ready
Supports and implements quality improvement in assigned areas and as needed
Performs pre-operational auditing and promotes smooth transitions from development to implementation
Works to integrate standard clinical practice(s) and documentation compliance throughout InnovAge and its affiliates
Reports on problem areas that fall outside of regulation, community or professional standards, and performs follow-through to see if issues have been addressed
Participates in CMS and State reporting and facilitates work groups within the PACE centers and regional leadership
Leads Root Cause Analysis activities to support process improvement activities as well as regulatory reporting
Prepares center-based teams and leadership for monthly and quarterly collaborative calls with state and CMS regulators
Collaborates with compliance team to support clinical quality oversight of community partners, including follow up on incidents and complaints
Facilitates and leads local and regional quality meetings in collaboration with PACE center staff and leadership
Participates in collaborative care meetings at PACE centers, including fall teams, wound care teams, Participant Council
Leads regional efforts related to participant satisfaction activities at the PACE center
Participates in PCMH education, readiness, and accreditation activities
Delegates quality activities to Quality Improvement Specialists according to Director of Quality
Provides support of quality contracted facilities oversight
Provides coverage for Director of Quality when needed
Requirements:
State Registered Nurses License
3+ years health care experience with an emphasis in geriatrics
3+ years nursing leadership with a background in quality
Current skill with auditing systems, follow-up for corrections and process improvement for healthcare areas
Current knowledge of standards of clinical nursing practice and integration with regulations along with broad knowledge base of health care problems for the frail and elderly
Working knowledge of project management, facilitation of work groups, quality improvement, and team meetings
Nice to have:
Bachelor’s degree in nursing from an accredited college/university