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The role is responsible for the promotion and continuity of quality improvement and patient safety. As a key member of the quality team, the Clinical Quality Co-Ordinator is responsible to monitor, track and report on progress in relation to the quality improvement programme and all matters relating to this programme and will promote patient safety and compliance with JCI Accreditation and HIQA Standards. The position requires a strategic approach to assist in leading the Patient safety within a fast pace working environment and educate and support all staff on issues relating to quality improvement. In order to achieve defined outcomes, the Clinical Quality Co-ordinator engenders commitment, encourages cultural changes, disseminates information, and provides support for behavioural safety process changes. The post holder will bring a strong clinical perspective to quality and safety activities, ensuring that improvement initiatives are practical, patient-centred, and embedded in day-to-day clinical practice.
Job Responsibility:
Assist in the development, implementation and monitoring of a project plan/quality improvement work plan
Identify, promote and co-ordinate agreed quality improvement initiatives
Actively participate in the facilitation of quality improvement projects
Promote continuous improvement in quality of care delivery
Act as a resource to staff on issues related to quality improvement developments
Maintain existing quality improvement software systems and establish and maintain a database of quality improvement activities within the hospital
Determine the educational needs of clinical and clinical support staff in relation to quality
Develop, co-ordinate and deliver education, training and updates on quality improvement
Present at conferences both nationally and internationally
Assist in identifying cost benefits/implications for development of projects
Co-ordinate development of whole hospital/group policies
Conduct tracer audits
Support clinical teams in tracer audits, practice observation audits, audit preparation, action planning, re-audit cycles
Organise meetings
Attend meetings, take and prepare minutes
Undertake correspondence
Provide regular feedback/reports to Quality Improvement & Risk Management Committee
Research and write reports
Collect and compile data and statistics
Develop and maintain a comprehensive system of records
Promote a patient centred culture
Have responsibility for management of Quality Management system
Take personal responsibility for own professional development
Attend and participate in development programmes
Maintain awareness of current developments in quality improvement
Assist with orientation and induction of new staff
Identify training and professional development requirements
Attend all mandatory training
Comply with all HR system and policy requirements
Ensure compliance with all relevant guidelines, policies, procedures and legislation
Encourage continuous review and evaluation of policies
Participate fully in hospital’s risk management programme
Develop a culture of safety
Investigate and take remedial action on incidents
Assist in review and follow-up of incidents
Assist in risk identification, risk assessments
Escalate risks appropriately
Promote delivery of high standard of care
Encourage evidence-based practice
Work with members of Multidisciplinary team in delivering Quality and Patient Safety objectives
Requirements:
Relevant third level and/or professional qualification in a health-related field
2 – 3 years clinical experience
Experience in Healthcare Quality, Risk and Patient Safety
Nice to have:
Qualification in Quality Management
Experience in healthcare quality improvement programmes