Clinical Product Expert Job at Profound Medical (San Francisco)

Job Responsibility

Guide physicians and staff during TULSA procedures at hospitals and imaging centers in their region based on best practices from expert sites and from the latest clinical literature
Troubleshooting first-of-a-kind situations in the field, which requires in-depth understanding of the technology and its application to urology, as well as the humility and confidence to work collaboratively and effectively under pressure
Assist physicians with TULSA-PRO patient selection and pre-treatment planning
Perform detailed post-treatment case reviews, including analyses of treatment workflow and patient outcomes for the sites they support, identifying rate-limiting steps and areas for improvement to coach physicians and their teams towards more efficient procedures and optimal patient outcomes across a wide variety of prostate disease states
Partner with our engineering teams to provide feedback and field testing of new hardware and software features
Partner with our sales and marketing teams to educate potential new customers, contribute to patient and physician education events, recommend solutions to streamline the initiation of new sites, and identify areas where we can help existing customers offer TULSA to more patients
Serve as the voice of customer in identifying and prioritizing the most impactful areas of improving the technology by developing close relationships with physicians that use TULSA-PRO, and by leveraging their own experience in related disciplines

Bachelor's degree or higher in physics/engineering, experience in interventional procedures, or advanced credential (RRA), is an asset
Certification and experience as an MRI technologist
Experience and expertise in MRI, preferably including hands-on scanning in a clinical environment (for example as an MRI technologist)
Technical experience with medical devices in a clinical, research, or industry environment, preferably involving in-bore interventions or therapeutic ultrasound
Familiarity with clinical, scientific, and technical advances in the field of MR-guided therapeutic procedures
Excellent teacher and communicator of complex technical and medical information in oral, written, and visual formats
Team player with a strong work ethic, has the self-motivation and focus to organize and prioritize activities, builds credibility by holding themselves to the highest standards of honesty and personal integrity
Ability to build rapport quickly, as well as to establish trust and maintain effective relationships with a wide variety of external and internal stakeholders
Has the energy and resilience to be an agent of change by disseminating information and changing the standard of care in men's health
Must have a valid passport and be willing to travel 100% of the time, including nights and weekends, sometimes with short notice