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The Clinical Pharmacist Supervisor for Ambulatory Clinical Services will report to a Clinical Manager and have Ambulatory Clinical Pharmacist and Specialty Pharmacy Financial Patient Advocates (PPA) direct reports. Responsibilities will include leading bi-weekly check-ins with pharmacists, overseeing Workday check-ins, approving timecards and creating a plan for pharmacist coverage (when necessary, ex: FMLA), identifying and escalating workflow issues or opportunities to the clinical manager, as well as other project specific work assigned by the clinical manger. The Clinical Pharmacist Supervisor will assist with optimizing the pharmacist and PPA working relationship and associated operations and be involved in PPA operations and oversight. The role will also maintain a staffing component in a clinic setting. Candidates should have 3-5+ years of clinical experience and be interested in leadership.
Job Responsibility:
Leading bi-weekly check-ins with pharmacists
Overseeing Workday check-ins
Approving timecards and creating a plan for pharmacist coverage
Identifying and escalating workflow issues or opportunities to the clinical manager
Assisting with optimizing the pharmacist and PPA working relationship and associated operations
Being involved in PPA operations and oversight
Maintaining a staffing component in a clinic setting
Demonstrates competence in the area of critical thinking, interpersonal relationships and technical skills
Demonstrates ability to provide care/service safely and efficiently for the care of each patient
Continually reports medication incidents and adverse drug reactions and participates in medication incident review, peer review, or other activities to establish safe medication systems
Demonstrates personal effectiveness in leading the team towards its goals in direct suprervision of pharmacy employees
Sets priorities for the team to ensure task completion
coordinates work activities with other supervisors
Uses labor resources effectively by maintaining awareness of daily workload and workflow challenges to optimize the utilization of all existing labor resources
Provides proposals for approval when labor or equipment needs have financial implications
Identifies opportunites to manage costs through effective drug utlization and labor use
Decisions are guided by policies, procedures and the local business plan
receives guidance and oversight from manager
Leads and coordinates the clinical and operational activities of the assigned program and oversees processes, ensuring compliance with policies, standards, and regulations
Conducts pharmaceutical procurement and resource utilization with economic and clinical consideration
Coordinates training and education for pharmacy staff related to program initiatives
Ensures patient safety and quality, optimizes service and supports people through accountability, application of effective problem-solving techniques and continual improvement
Supervises the daily activities of individual contributors on a business support, technical or support services team
Supervises daiily activities of individual contributors, ensuring adequate staffing coverage to meet customer needs and adjusting based on team member availability and workload
Identifies strengths of team members and assists frontline employees in leveraging those strengths in their work
Handles recruitment and all aspects of personnel management supporting the development of each team member
Leads team through participation in huddles, teams, committees and interdisciplinary efforts ensuring systems, processes, and workflows meet expectations and follow policies and procedures
Shares pharmaceutical expertise by coordinating and providing educational presentations or in-services for pharmacy and non-pharmacy staff
Serves as an effective communicator of the organization's vision and goals and the pharmacy's role in achieving those
Actively displays and promotes the priniciples and behaviors of our Pharmacy Culture
Fosters collaborative relationships with peers and stakeholders with a focus on exceptional service to internal and external customers
Serves as an ambassador of the organization’s vision and goals and the department’s role in achieving those by expressing ideas clearly and effectively (gaining agreement and/or understanding), adjusting language, terminology, and style to the characteristics and needs of the audience as well as the venue for the communication
Participates in projects or committees resulting in contributions to the pharmacy department, profession of pharmacy, external publication and/or poster presentation for local, regional, or national pharmacy association
Assures compliance with all applicable local, state, and federal regulations and accreditation standards relative to the acquisition, storage, handling, record keeping and dispensing of pharmaceuticals, provision of pharmacy services and patient care
Identifies personal, professional development needs and maintains a plan for continued growth
Optimizes patient care and serves as subject matter expert on best practice in areas of focus
Supports pharmacy residency programs, clerkship students, and interns by precepting organized rorations, providing timely and constructive feedback, participating in training and orientation, providing mentorship and collaborating on projects and presentations
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
Requirements:
Bachelors Degree or Doctorate in Pharmacy
Completion of an ASHP accredited PGY-1 and PGY-2 Pharmacy Residency Program OR Completion of an ASHP accredited PGY-1 and PGY-2 Pharmacy Administration Residency Program OR Completion of an ASHP accredited PGY-1 Pharmacy Residency Program plus years of practice experience in area of focus
4 or more years of practice experience in area of focus in lieu of residency
Licensed Pharmacist - State Board of Pharmacy by the applicable State Board of Pharmacy prior to employment
Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA)
Candidates should have 3-5+ years of clinical experience and be interested in leadership
Nice to have:
Master's Degree in Pharmacy Administration, Health Administration or Business Administration
Neonatal Resuscitation Program (NRP) - American Academy of Pediatrics (AAP)
Pediatric Advanced Life Support (PALS) - American Heart Association (AHA)
Advanced Cardiac Life Support (ACLS) - American Heart Association (AHA)
Board Certification awarded by the Board of Pharmaceutical Specialties
Other focused training program or professional involvement relative to area of focus
Informal leadership involvement in quality, safety or improvement initiatives