Clinical Pathway Coordinator

• Act as first point of contact for clinician queries on processes, workflow and systems
• Resolve issues quickly and professionally, escalating when needed
• Monitor workflow, identify delays and support timely assessments and reports
• Maintain positive relationships with clinicians and internal teams
• Support quality standards, governance and safeguarding requirements
• Use systems to track schedules, documentation and performance data
• Contribute to service improvements and operational efficiency

• Excellent communication and relationship-building skills
• Calm, empathetic and solution-focused
• Strong organisation, attention to detail and prioritisation
• Confident handling sensitive information and safeguarding matters
• Proficient in Microsoft Office and operational systems
• Knowledge of clinical processes or terminology (desirable)

Experience in healthcare, psychology or clinical environments is desirable

• 28 days annual leave plus bank holidays
• 3 paid “festive days”
• Private Health Insurance
• Employee Discount Platform
• EAP Service
• Pension Contribution
• Training and development opportunities
• A culture that challenges the norm – as a family run business, we know how important a fair, flexible employer that listens and cares is. We are dedicated to continuing to build a culture where people enjoy work, can thrive in their role and are supported from day one