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Clinical Outcomes Assessment Training Lead

United States, Raleigh · Job Posted June 30, 2026
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Job Description

As a COA Training Lead at ICON, you will design, develop, and implement, Clinical Outcome Assessment (COA) training for clinical studies.

Job Responsibility

  • Lead the design and development of COA training materials and strategies, including the development of certification management programs
  • Deliver COA trainings to sites and investigators at in-person meetings or video conferencing
  • Provide consultancy on training delivery, rater certification/eligibility results, and on-going quality of COA data collection
  • Develop budgets and proposals for clients, and present at bid defense meetings
  • Collaborate with internal and external stakeholders to identify relevant COA training needs
  • Interpret and communicate project findings to internal teams, clients, and key stakeholders
  • Contribute to the development of publications and presentations for scientific conferences and peer-reviewed journals, or business marketing activities

Requirements

  • A master's degree in a relevant discipline
  • University degree in Outcomes Research, Psychology, Public Health, Medicine, or a related field
  • Extensive experience in outcomes research and COA training within the pharmaceutical, biotechnology, or healthcare industry
  • Strong presentation and audience engagement skills
  • Proficiency in MS Office, particularly advanced PowerPoint skills, video editing, and audience interaction/participation software
  • Strong understanding of study design principles, observational research methodologies, and regulatory requirements
  • Willingness to travel as required (approximately 15%)

What we offer

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

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