Clinical Operations Manager Job at Parexel (Bengaluru)

Clinical Operations Manager

Parexel

Location:
India , Bengaluru

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Manager is responsible for the oversight of a team or group. This includes ensuring successful performance and delivery of his/her direct report’s project deliverables, on time with high quality. The Manager is responsible to resource client projects with suitably developed professionals and to retain and develop these professionals within Parexel. The Manager may also be part of a project team and be responsible for successful delivery of his/her own project deliverables, on time with high quality. The Manager is responsible to promote new business by participating in project bids and client presentations as appropriate. The Manager is responsible to provide clinical consultation to project teams as needed. The Manager works independently, under supervision of the Senior Manager, Associate Director or Director.

Job Responsibility:

Monitor performance by close interaction with project leadership/functional leadership and ensure that ongoing/revised project documentation and correspondence is accurate and complete
May be responsible for own assignments as project team member
Provide consultation, facilitate metrics collection and develop action plans in conjunction with Management/Project Leadership/Leads to keep project on time and within budget
Manage and oversee team activities including appropriate resourcing of staff, staff assignments, quality control and efficiency of project deliverables
Where assigned, produce accurate resourcing plans in conjunction with appropriate Project Team Members
Serve as an ongoing liaison with Project Team, Sponsor and management regarding performance of direct reports
Provide technical support to staff to ensure that they have the required knowledge to fulfill their duties
Ensure direct reports meet departmental and project productivity and quality metrics
Meet and aim to exceed client expectations by recruiting, retaining and developing a skilled, experienced and motivated team
Manage and develop the staff to ensure their performance meets and or exceeds both the business and their own personal goals/objectives
Support staff to improve their efficiency and effectiveness at prioritizing work and improving performance
Participate in formal staff review processes e.g. performance and salary reviews to corporate standards and timescales
Where appropriate, may be tasked support efforts for generating business leads
Where appropriate, may participate in and contribute to Project bids, including client presentations
Where appropriate, may be responsible to coordinate client or account activities for department or function
Where appropriate, take appropriate action following regular feedback sessions from client’s technical groups
Participate in and/or champion the implementation of Parexel and department system/standards improvement activities
Maintain an agreed level of productivity/billability and staff turnover
Complete routine administrative tasks in a timely manner (e.g. timesheets, training, travel expense claims). Travel as needed
Maintain a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced and objective manner
Maintain a working knowledge of, and assure compliance with, applicable ICH Guidelines, Good Clinical Practices, Regulatory Agency requirements, Parexel SOPs, and where applicable, sponsor SOPs
May manage employees from multiple disciplines (e.g., in smaller countries) and act as role model for location. May serve as GMBA for a location or country
Demonstrate leadership within department, function or location.

Requirements:

Substantial monitoring/data management experience or equivalent experience in clinical research with strong understanding & knowledge of clinical trials environment
Educated to degree level (biological science, pharmacy, or other health-related discipline preferred) or equivalent nursing qualification or relevant clinical other equivalent experience
Competent in local language and written English. Oral English competency is preferred
Demonstrated ability to manage and motivate direct reports.

Additional Information:

Job Posted:
January 13, 2026

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