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Clinical & Operational Support Person

Ireland, Carrick-on-Suir · Job Posted March 26, 2026
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Job Description

Full-time, fixed-term contract of 6 months for a Clinical & Operational Support Person to join the team at Sonas Nursing Home Carrick-On-Suir. This role is central to supporting the Person in Charge (PIC) and management team in ensuring high-quality resident care and smooth day-to-day operations. You will play a key role in assisting with clinical governance, audits, compliance, staff coordination, and administrative functions, helping to create a safe, welcoming, and resident-centred environment where staff feel supported and residents feel valued.

Job Responsibility

  • Assist the PIC with clinical governance, quality improvement initiatives, and audits
  • Maintain and update resident documentation, care plans, and assessments in line with HIQA standards
  • Support the preparation for HIQA inspections and implementation of compliance action plans
  • Assist with staff rostering, timesheet management, and coordination of staffing needs
  • Support onboarding, training, and development of new and existing staff
  • Maintain operational records, logs, and databases (maintenance, health & safety, fire safety, training logs, etc.)
  • Help manage supplies, stock control, and liaise with procurement
  • Provide non-clinical support to residents and families/next-of-kin, including complaint or compliment logging and follow-up
  • Support staff with day-to-day queries and problem-solving, fostering a positive and collaborative workplace culture

Requirements

  • Experience in a healthcare or nursing home setting (clinical or administrative)
  • Strong organisational and administrative skills
  • Knowledge of HIQA standards and regulatory requirements
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively in a multidisciplinary team
  • Strong IT skills (MS Office, care management software, rostering systems)

Nice to have

  • Qualification in healthcare, nursing, social care, or health administration
  • Experience supporting clinical governance or quality assurance activities
  • Experience in rostering or staff coordination
  • Understanding of safeguarding, infection control, and person-centred care principles

What we offer

  • Flexible Scheduling
  • Competitive Pay & Benefits
  • Career Growth & Training
  • Supportive, Friendly Work Environment
  • Wellbeing Initiatives
  • Free On-Site Parking
  • Employee Assistance Program

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