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Clinical Office Coordinator-General Surgery

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Emerson Hospital

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Location:
United States , Concord

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

20.00 - 26.00 USD / Hour
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Job Description:

Reporting to the Practice Manager and General Surgeons, the Clinical Office Coordinator performs a wide variety of responsibilities and support to the physician.

Job Responsibility:

  • Greet patients upon arrival, maintains orderliness of reception area and Front desk ensuring patient confidentiality
  • Answer phones and retrieves and distributes messages appropriately
  • Processes patients quickly and accurately through the computer based scheduling system for future appointments, surgeries and/or testing as appropriate for patient care
  • Orders necessary office and medical supplies and insures security of all medications
  • Captures and enters high quality patient demographic and financial information via telephone interviews and hard copy (mail-in, facsimile, etc.)
  • Identifies insurance coverage and payer requirements for hospital services, processes insurance verification and other basic benefits information for patients, as necessary
  • Communicates with physicians’ offices and staff in a timely and professional manner
  • Maintains and supports patient’s rights to care, privacy and respect
  • Schedules and coordinate surgical procedures with the hospital and the patient
  • Enters daily and surgical billing charges to Athena
  • Other duties as assigned from time to time

Requirements:

  • High School Diploma or equivalent required
  • One to three years Administrative Assistant/Medical Office preferred
  • Graduate of a Medical Assistant/Secretary program preferred
  • Advanced proficiency with Microsoft Office applications and moderate keyboarding is required
  • Knowledge of GE Centricity to access and utilize electronic medical records preferred
  • Knowledge of Athena based scheduling/billing software helpful
  • Strong customer service skills
  • Excellent organizational skills, detail oriented with strong ability to multi-task required
  • Familiarity with medical terminology preferred
  • Ability to read, write, and communicate in English
  • Knowledge of patient billing, account processes, third party billing and revenue cycle preferred
  • Ability to maintain confidential information required

Nice to have:

  • One to three years Administrative Assistant/Medical Office preferred
  • Graduate of a Medical Assistant/Secretary program preferred
  • Knowledge of GE Centricity to access and utilize electronic medical records preferred
  • Knowledge of Athena based scheduling/billing software helpful
  • Familiarity with medical terminology preferred
  • Knowledge of patient billing, account processes, third party billing and revenue cycle preferred

Additional Information:

Job Posted:
March 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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