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Clinical office assistant

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Advocate Health Care

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Location:
United States , Lake Zurich ▼

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

20.40 - 30.60 USD / Hour
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Job offer has expired

Job Description:

Department: 37571 Advocate Good Shepherd Hospital - Outpatient Rehabilitation: Lake Zurich. Status: Part time. Benefits Eligible: No. Hours Per Week: 0. Schedule Details/Additional Information: Availability M-Thr 7am to 7 pm, Friday 7 am to 12 pm. Teammate will be scheduled regularly with the rest of the team 2-4 weeks in advance.

Job Responsibility:

  • Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co-payments, and responds to routine requests for information
  • Schedules and maintains calendar of appointments, meetings, and travel
  • Schedules patients and enters information into the computer system
  • Answers and screens telephone calls, triages clinical calls and resolves problems appropriately
  • Assembles, copies, and releases patient medical records
  • Generates basic reports, modifies/updates existing reports, and distributes reports as needed
  • Opens, sorts, and distributes mail and department documents efficiently
  • Completes referrals, tracks, and follows up on need for re-authorizations, processes patient registration, and obtains required information
  • May process billing/reimbursement forms and other department records

Requirements:

  • High School Graduate
  • Typically requires 1 year of experience in performing scheduling, customer service, and administrative/clerical support duties
  • Ability to multi-task, route calls, greet patients, and maintain a schedule of appointments/meetings
  • Proficient in the use of Microsoft Office (Excel, Power Point, Access and Word) or similar products, including maintaining, tracking, and entering data in a database and/or spreadsheet software
  • Strong organizational skills and attention to detail
  • Ability to effectively communicate (written, and verbal), build rapport, and relate to all people
  • Ability to operate standard office equipment
  • Ability to sit, walk, stand, bend, and lift frequently throughout the workday
  • Must be able to occasionally lift items weighing up to 20 lbs
  • Must have functional speech, vision, and hearing
  • Operates all equipment necessary to perform the job
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Additional Information:

Job Posted:
February 04, 2026

Expiration:
February 04, 2026

Employment Type:
Parttime
Work Type:
On-site work
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