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Clinical Nursing Supervisor role for Oncology and Surgical Oncology across South Chicagoland. Provides clinical and operational leadership, ensuring quality care, patient satisfaction, associate engagement, practice growth, and physician/provider support.
Job Responsibility:
Provides support in the delivery of quality clinical care
Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines
Takes a lead role in assisting the clinical team to meet/exceed CI goals
Assists physicians and associates in managing patient registries
Collaborates with the manager/director and physician leadership to maintain an environment that is patient centered
Collaborates with the practice manager on Human Resource functions related to associates
Supports initiatives that enhance practice growth as well as retention of existing patients
Assists in the creation and maintenance of an operationally efficient and physician/provider friendly work environment
Fulfills additional job-related duties based on operational needs
Requirements:
Nurse, Registered (RN) licensure
Demonstrates independent problem solving and critical decision making
Knows when to obtain additional resources
Holds clinical staff accountable to AMG rooming standards
Ensures timely management of EMR tasks, overdue orders, test result follow-up and other patient follow-up
Demonstrates appropriate action and takes a lead role in emergency situations
Assures timely response to emergency calls by staff
Identifies, evaluates, and resolves potential safety problems
Ensures monthly office inspection checklist and other required audits are conducted in a timely manner
Ensures AMG standing operating procedures are followed
Oversees approved site research activities
Ensures staff adherence to timely and accurate documentation of all patient care services
Supports a safe environment for patients and associates
Acts as a role model and champion for Culture of Safety
Utilizes information to implement process changes and staff education
Leads site clinical integration activities
Monitors data on a monthly basis
Holds self and others accountable to adherence to AMG Service Standards
Participates and promotes activities to evaluate and improve processes
Responsible for conveying a professional image
Follows through and takes ownership of patient complaints
Fosters a pleasant and professional environment
Ensures adequate clinical staffing at all times
Assists in coordinating managed care issues and nursing updates
Evaluates service levels and operational procedures
Actively rounds on patients, associates and physicians
Conducts regular staff meetings and daily huddles
Conducts performance reviews on time
Demonstrates effective time management, problem-solving, collaboration and conflict resolution skills
Consistently ensures manager is fully informed
Provides ongoing performance feedback to associates
Orients and provides training to new associates
Seeks opportunities to further educate and develop the associates
Assures all associates maintain certification and all required continuing education units (CEUs)
Participates in activities which foster practice growth
Promotes same day access
Maintains an effective process for inventory control and medication supply utilization
Proactively manages staff schedules
Works in collaboration with practice site manager to achieve revenue and cost targets
Maximizes team efficiency
Provides support to the onboarding of new physicians/providers
Rounds with physicians/providers daily
Engages physicians/providers in improving processes
Assists physicians/providers on issues related to patient care and safety
Reviews physician/providers satisfaction results
Actively participates in meetings, committees and projects
Keeps abreast of current clinical standards
Participates in activities to enhance professional growth
Maintains licensure and completes required CEUs
What we offer:
Paid Time Off programs
Health and welfare benefits (medical, dental, vision, life, and Short- and Long-Term Disability)
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits (adoption assistance and paid parental leave)
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance