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The role is responsible for the delivery of a high-quality service in line with the standards of an acute medical, oncology, and cardiology ward. As a key member of both the Nursing and senior management teams, the CNM2 on St Mark’s will demonstrate strong clinical, leadership and management skills, promote excellence in patient care, and foster effective communication and collaboration with colleagues across the hospital. The post holder will act as a role model for professional practice and quality care delivery.
Job Responsibility:
Lead and manage the ward/service, taking responsibility for the safe delivery, coordination and continuous improvement of nursing services
Plan, develop and monitor service delivery, including human and budget resources
Contribute to the planning and development of specialist nursing services, innovation and service improvements
Ensure nursing care is evidence-based, informed by current research and consistent with best practice
Coordinate patient flow and escalate issues impacting patient management, bed utilisation or delays in care
Ensure clinical and non-clinical support services are effective, timely and economically utilised
Maintain accurate and appropriate clinical, operational and administrative records
Monitor stock, equipment and resource usage
Work collaboratively with IT and clinical teams to support development and optimisation of electronic systems
Undertake service reviews and contribute to annual reporting, service planning and achievement of organisational objectives
Ensure staff are familiar with critical incident and emergency response procedures
Foster effective communication with patients, families, visitors and the multidisciplinary team
Build effective relationships with Consultants, Nursing Management, Clinical Nurse Specialists, NCHDs and multidisciplinary colleagues
Liaise regularly with the Assistant Director of Nursing
Promote a culture of openness and responsiveness to patient feedback
Develop collaborative links with internal departments and external healthcare providers
Provide strong clinical and operational leadership, including supervision, coordination and deployment of nursing and support staff
Ensure effective workforce planning, skill mix and rostering
Promote a professional culture of accountability, responsibility and high standards of practice
Support recruitment, retention, induction and orientation of nursing and support staff
Support staff performance development through annual reviews, personal development plans and ongoing feedback
Foster a positive work environment that supports staff morale, communication, teamwork, retention and good industrial relations
Monitor workforce indicators such as absenteeism, turnover and staff engagement
Participate in and contribute to meetings, committees and communication forums
Support professional and personal development opportunities for nursing and support staff
Ensure compliance with mandatory training requirements and support specialty development and continuing professional development
Maintain oversight of professional practice requirements
Develop and implement competency assessment programmes relevant to the clinical area
Support mentorship, preceptorship and learning opportunities for staff and students
Facilitate study leave and education resources
Contribute to patient and family education
Promote shared learning opportunities
Ensure compliance with all relevant policies, procedures, legislation, standards and regulatory requirements
Promote continuous quality improvement through audit, evaluation, innovation and evidence-based practice
Set and monitor service objectives, standards and key performance indicators
Lead and support accreditation requirements and service quality initiatives
Participate fully in the organisation’s risk management programme
Promote a culture of safety, including incident and near miss reporting
Address ethical, quality and service issues proactively
Support the development and review of standard operating procedures and other governance controls
Requirements:
Registered in the general division of the Register of Nurses maintained by NMBI
At least five years recent relevant post-registration nursing experience in an acute hospital setting
Minimum of two years nursing experience in nursing management
Recognised post-registration nursing course - Higher Diploma or Post Grad course in a relevant nursing discipline or be in pursuit of same
Nice to have:
Health Care Management qualification preferably at third level