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The role is responsible for the provision of quality service in line with the standards of Emergency Department nursing practice. As a key member of the senior management team, the CNM1 in the Emergency Department will demonstrate managerial and leadership skills and facilitate effective communication with colleagues in the hospital. The position requires a strategic approach to the development of services and structures, embracing continuous quality improvement and the management of changes necessary to achieve organisational objectives.
Job Responsibility:
Assist the CNM2 in the management of the Unit taking responsibility for the safe delivery and co-ordination of nursing services for patients
Plan, develop and monitor human and budget resource plans
Plan specialist nursing service, innovations and developments
Ensure that nursing care is based on the latest research findings and constitute best practice
Develop close links with other healthcare facilities
Monitor complaints and investigate any nursing and clinical complaints
Ensure that all records are properly and accurately maintained
Facilitate effective communication with patients, relatives, visitors and multi-disciplinary team
Communicate and develop effective relationships with Medical Consultants, Clinical Nurse Managers and other relevant hospital staff
Identify opportunities for the development of services
Liaise with the Head of Clinical & Nursing Services on a regular basis
Ensure that systems for the provision of clinical and non-clinical services are satisfactory
Undertake an annual review of nursing services including the preparation of an annual report
Ensure that all staff within the Unit are familiar with the plan for management of critical incidents
Work with the IT Department and clinicians in the development of computerised systems for patient management
In consultation with staff continually monitor stock levels, suitability, usage and potential for savings
Provide advice to the Head of Clinical & Nursing Services on matters relating to the care of patients
Promote a patient centred culture
Provide clinical and management leadership for Staff Nurses and ensure an effective learning environment
Work within the code of Professional Conduct for Nurses, participation in the development of the Scope of Practice
Promote an environment that is conducive to the development of best practice, enhances staff retention and promotes good industrial relations
Maintain a high level of staff morale, promoting good communication, team spirit and job satisfaction
Strive to ensure that staff are accountable, responsible and have authority to practice and manage within their roles
Play a role in the recruitment and selection of nursing and support staff
Ensure that all new nursing and support staff in the Unit receive an adequate orientation and induction programme
Ensure that staff nurses are effectively supported with annual reviews and the development of personal development plans
Provide a duty roster that ensures resources are deployed effectively
Comply with all HR system and policy requirements
Establish a formal mechanism for communication among the nursing team
In conjunction with the CNM 2 provide professional and personal development opportunities for all nursing and support staff
Oversee that the requirements of NMBI for the practice of professional nursing are met and upheld
Maintain accurate records of all study leave and education resources used
Develop and implement an enhanced staff competence assessment relevant to the Unit/Ward
Facilitate study days and leave for nurses
Ensure that there is compliance with all relevant Hermitage Clinic guidelines, policies, procedures and relevant legislation and regulatory requirements
Encourage continuous review and evaluation of policies, guidelines and existing practices
Promote a culture of continuous quality improvement across the department
Set and monitor core objectives, standards and key performance indicators for the service
Lead out on the requirements of the hospitals accreditation process
Participate fully in the requirement of the hospital’s risk management programme
Promote the delivery of a high standard of care to all patients
Encourage evidence-based practice and assist in the dissemination and implementation of research findings
Work with members of the Multidisciplinary team in devising Standard Operating Procedures
Provide clinical nursing leadership in proactively addressing ethical and quality of service issues
Develop a culture of safety, promoting positive reporting of incidents and near misses
Investigate and take remedial action on incidents or near misses involving patients and staff
Requirements:
Registered in the general division of the Register of Nurses maintained by NMBI
At least three to five years recent relevant post-registration nursing experience (full-time or equivalent hours part-time) in an acute hospital setting
Minimum of three years nursing experience in an Emergency Department
Recognised post-registration nursing course - Higher Diploma or Post Grad course, in Emergency nursing or equivalent or be in pursuit of same
Up to date Advanced Cardiac Life Support course or be in pursuit of same
Clinical skills
Management skills
Leadership skills
Negotiating skills
IT skills
Quality focus
Risk Management
Clinical audit
Excellent interpersonal and communication skills
Nice to have:
Health Care Management qualification preferably at third level