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As a Clinical Intelligence Associate at Tandem, you will help define the clinical standards that guide how we scale our platform. You’ll translate your experience into structured frameworks that inform everything from how medical records are interpreted to how treatment decisions are supported — improving the accuracy, speed, and consistency of patient access workflows across the board. This is a high-context, cross-functional role that blends clinical expertise with systems thinking. You will work closely with our product, engineering, and AI teams to define decision logic, surface edge cases, and help us build reliable, clinically sound tools. Your work will shape the foundation of how Tandem supports providers and patients at scale — and help ensure our platform reflects the best of both medicine and technology.
Job Responsibility:
Translate clinical expertise into scalable logic, workflows, and quality standards used across Tandem’s platform
Curate and audit datasets to maintain high-quality, representative training and testing material
Evaluate and refine system performance to ensure clinical accuracy and reliability, using your expertise to analyze feedback and resolve issues with AI and agent outputs
Collaborate cross-functionally to ensure platform behavior reflects real-world clinical reasoning and standards
Expand knowledge across medical specialties to inform the development of AI solutions tailored to diverse clinical needs
Inform the development of new products, services, and specialty-specific modules
Requirements:
2–8 years as a board certified Nurse Practitioner (NP), Physician Assistant (PA), or similar advanced clinical role, directly providing patient care and clinical decision-making
Experience as part of an interdisciplinary team in outpatient or specialty settings, particularly in contexts involving medication prior authorizations and ensuring patient access to therapy
Strong written communication, with an ability to translate clinical complexity into context and logic that can be understood by non-clinical teams
Comfort and/or a strong interest in collaborating with product, engineering, and data science teammates on building new technologies
High NPS with your former teammates
What we offer:
Fully covered medical, vision, and dental insurance
Memberships for One Medical, Talkspace, Teladoc, and Kindbody
Unlimited paid time off (PTO) and 16 weeks of parental leave
401K plan setup, FSA option, commuter benefits, and DashPass
Lunch at the office every day and Dinner at the office after 7 pm