Clinical Informatics Specialist, CVS Health

CVS Health

Location:
United States, Richmond

Category:
Health and Beauty

Contract Type:
Employment contract

Salary:

17.00 - 28.46 USD / Hour

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Job Description:

The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support primary care providers with clinical documentation so that they can focus on providing exceptional care to patients. Responsibilities include documenting patient encounters, clinical documentation improvement, and providing administrative support for providers and care teams. This role offers valuable experience for individuals pursuing careers in healthcare.

Job Responsibility:

Documenting patient encounters
Joining the provider in the exam room to observe patient visits
Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
Assigning appropriate CPT and ICD-10 codes
Preparing After Visit Summaries
Consulting with provider to ensure accurate and specific documentation
Requesting and reviewing medical records
Leveraging Oak Street's population health tools to support clinical documentation improvement
Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
Consulting with provider on clinical documentation opportunities
Placing orders and referrals
Addressing tasks
Supporting the care team with additional responsibilities related to clinical documentation
Other duties as assigned.

Requirements:

Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience
Prior clinical experience, including shadowing and/or volunteering
Prior scribe or transcription experience
Advanced listening and communication skills
Strong computer literacy and ability to learn new technical workflows
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where indicated)
Ability to adapt to new workflows and to quickly learn new concepts and skills
Ability to type 70+ words per minute
Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style
Ability to be a self-starter within your role scope
Excellent job attendance including ability to work in-person in our clinics
Ability to commit to at least 1 year in role (2+ is ideal)
Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times
Compliance with hospital and Oak Street Health policies, including HIPAA
US work authorization.

Nice to have:

Prior scribe or transcription experience
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where indicated)
Ability to type 70+ words per minute.

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access.

Additional Information:

Job Posted:
June 04, 2025

Expiration:
November 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Clinical Informatics Specialist