Clinical Field Team Manager - Podiatry Job at Aria Care Partners (Overland Park)

Job Description

The Clinical Field Team Manager is responsible for supporting clinical field team members by ensuring they are meeting the expectations of their role through ongoing performance management, consistent feedback, and training (both initial and ongoing) of clinical field teams in their assigned market. The Clinical Field Team Manager works with Clinical Support Managers to ensure that customer needs are being met through efficient and customer-focused care.

Job Responsibility

Ongoing performance management of all direct reports
Conduct and document disciplinary action as needed, up to and including terminations
Conduct monthly 1:1’s with field team members
Ensure timecards are updated and approved
Approve expenses
Coordinate and participate in training and onboarding of new field team members
Conduct ongoing training for existing field team members
Interview and participate in hiring process for new field team members
Remain accessible to field team members throughout the day
Perform other duties as necessary

Requirements

High School Diploma or equivalent
2-3 years’ experience preferred
Management experience preferred
Medical office management preferred
Problem solving—the individual identifies and resolves problems in a timely manner
Customer service—the individual manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments
Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently
Quality control/Attention to detail—the individual demonstrates accuracy and thoroughness
monitors own work to ensure quality and applies feedback to improve performance
Adaptability—the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events
Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance
Able to work in team environment
Ability to lift 15-20 lbs.

What we offer

PTO and Paid Holidays for FT Employees
401k Retirement Plan with a Company Match
Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more

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Clinical Field Team Manager - Podiatry

Job Description

Job Responsibility

Requirements

What we offer

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