Clinical EMR Configuration Analyst Job at NTT DATA (Franklin)

Clinical Application Analyst - Beaker Certified

The Application Analyst in the Wellstar Information Technology department is res...

Location

United States , Marietta

Salary:

Not provided

Wellstar Health System

Expiration Date

Until further notice

Requirements

High School Diploma General or Bachelors Information Technology-Preferred or Bachelors Health Administration-Preferred or Bachelors Nursing-Preferred or Bachelors Medical Technology-Preferred or Bachelors General-Preferred
Minimum 3 years Healthcare experience, including real-world exposure or internships in areas such as clinical applications, front office operations, RN training, project management, or other EMR experience
Minimum 3 years Epic and/or related third-party application build experience for the assigned application area
Minimum 1 year Project Management experience Preferred
High proficiency with verbal and written communication skills
Medium Ability to complete assigned tasks with minimal guidance while maintaining strong attention to detail
Medium Collaborative team player, accepting of constructive feedback while contributing to team goals
Medium Proficiency in analyzing and troubleshooting problems effectively
Medium Solid understanding of general information technology policies and procedures
Medium Capable of gathering business or clinical requirements to facilitate application implementation and support

Job Responsibility

Support, optimization and enhancement of clinical and revenue cycle applications across the Wellstar Health System, with a primary focus on Epic
Troubleshooting and resolving issues
Delivering high-quality end-user support
Collaborating with cross-functional teams to implement new features, workflows and enhancements
Providing application and technical support within a defined service line
Contributing to design, build, testing and ongoing maintenance activities
Configuring Epic and related third-party applications
Applying human factors design principles
Leading integration testing, user acceptance testing, and go-live readiness assessments
Assisting in validation and testing of EHR systems

Fulltime

IT Clinical Systems Analyst

Join our Innovative Healthcare Team as a Full-Time IT Clinical Systems Analyst! ...

Location

United States , Medina

Salary:

40000.00 - 45000.00 USD / Year

Orleans Community Health

Expiration Date

Until further notice

Requirements

Experience with clinical device integrations or HL7 interfaces
IT certifications (CompTIA, MCSA, etc.)
Prior healthcare IT or help desk support experience

Job Responsibility

Support daily operations and troubleshooting across multiple EMR systems (e.g., Trubridge/Evident, PointClickCare, PICIS, eClinicalWorks, etc.)
Work directly with clinical teams to analyze workflows and optimize system performance
Manage user accounts, permissions, and group policies in Active Directory
Assist with system upgrades, patches, testing, and deployment
Provide on-site and remote technical support for staff using clinical software
Document support issues, solutions, and system configuration changes
Collaborate with IT, compliance, and HIM teams to ensure secure and efficient EMR usage

What we offer

Outstanding team-oriented environment
Challenging and rewarding careers
Flexible scheduling
Competitive wages
Superior pension and retirement plans with employer contributions
12% shift differential for working evening and night shifts
Excellent vacation, holiday and sick leave package
Tuition assistance
Company, including dental, vision and no-cost life insurance
Free parking

Fulltime

Epic Senior Analyst. Quality and Population Health

The organization’s IT department is seeking an experienced Epic Senior Analyst -...

Location

Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field
Epic Healthy Planet or Epic Ambulatory Certification preferred
Minimum of 3 years of relevant experience, preferably in healthcare or healthcare related environments
Strong operational, project management, and organizational skills
Bachelor’s degree in a relevant field
At least 3 years of experience in application support, preferably in healthcare settings
Proficiency in Epic software and electronic medical records (EMR) systems
Strong analytical skills to assess workflows and resolve application issues
Demonstrated ability to collaborate with diverse teams and stakeholders
Familiarity with clinical terminology, decision support tools, and health maintenance workflows

Job Responsibility

Collaborate with stakeholders, end users, and application team members to optimize application configuration, functionality, and access
Serve as a primary support contact for application end users
Participate in the design, development, implementation, and maintenance of Epic applications
Support system testing and assist with workflow documentation
Analyze the impact of technology on clinical workflows and validate operational changes
Identify application issues and assist in driving resolution
Support entry level staff with service ticket resolution, application updates, data requests, and day to day operational support
Collaborate with training teams on documentation and training strategies related to system updates
Work with stakeholders and end users to ensure applications meet organizational clinical and operational needs
Participate in on call rotations and relevant meetings or committees

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Epic Business Systems Analyst

We are currently seeking a Business Sys. Analysis Senior Analyst to join our Cli...

Location

United States , Lincoln

Salary:

61668.00 - 128476.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Strong experience with Epic clinical workflows and functionality
Minimum of 1-3 years of clinical care delivery experience
Minimum of 1-3 years of experience supporting Epic, including implementation, build, or ongoing operational support
Epic Certification or Proficiency in one or more Epic modules
Demonstrated commitment to a service-oriented mindset when working with clinicians, end users, and colleagues
Proven ability to analyze both quantitative and qualitative data to support decision-making and process improvement
Excellent communication and documentation skills
Prior team leadership, mentoring, or supervisory experience
Experience integrating Epic or other EMR systems with ancillary or third-party clinical systems

Job Responsibility

Respond to client incidents and service requests related to the clinical components of the Epic EHR suite, including (but not limited to) workflow issues, application errors, and user access concerns
Proactively manage both assigned and unassigned incidents and requests to ensure timely resolution
Drive issue resolution in alignment with established Service Level Agreements (SLAs)
Handle incoming calls and tickets while following account-specific procedures and documentation standards
Maintain a strong understanding of current Epic configurations, functionality, and system updates
Contribute to the development and continuous improvement of knowledge articles, training materials, and support documentation
Analyze closed incidents to identify trends, gaps, and opportunities to enhance the knowledge base and overall service delivery
Provide mentorship and guidance to service desk staff, supporting skill development and quality improvement

What we offer

Medical insurance
Dental insurance
Vision insurance with an employer contribution
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match

Fulltime

Delivery Senior Analyst

We are currently seeking a Delivery Senior Analyst to join our team in Noida, Ut...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
Understanding of ambulatory clinical workflows (scheduling, charting, orders)

Job Responsibility

Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications
perform root cause analysis for recurring issues
Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Assess, implement, and validate application changes through controlled release processes
Act as a liaison between business users, IT teams, and third-party vendors for issue resolution
Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Fulltime

Radiation Oncology Analyst

Our client is seeking a highly technical and proactive Radiation Oncology Analys...

Location

United States , Salt Lake City

Salary:

70.00 - 75.00 USD / Hour

Medasource

Expiration Date

Until further notice

Requirements

Experience with Radiation Oncology IT or clinical systems (Varian ARIA and Varian ecosystem strongly preferred)
Proficiency in HL7 interfaces and healthcare system integrations
Windows Server administration (2019+), Windows 10/11 support
Active Directory administration, including security groups, group policies, and role-based access
Networking fundamentals (LAN/WAN), network monitoring and troubleshooting tools
Hardware support, maintenance, and troubleshooting in clinical environments
Working knowledge of SQL for querying and reporting
Python scripting proficiency preferred
Experience with cancer registry systems or integrations (preferred)
Familiarity with logging, auditing, and troubleshooting tools (e.g., centralized log management such as Unilog)

Job Responsibility

Support and maintain Radiation Oncology clinical systems, including Varian ARIA and associated EMR workflows
Provide technical support for clinical delivery systems used in radiation therapy
Collaborate with clinicians, physicists, dosimetrists, and oncology staff to optimize system performance and reliability
Support cancer registry integrations and reporting needs
Assist with clinical pathways configuration and optimization
Troubleshoot and analyze application and system logs using centralized logging/audit tools (e.g., Unilog or equivalent)
Support HL7 interfaces, data flows, and system integrations
Administer and troubleshoot Windows Server environments (2019+), Windows 10/11 endpoints, and Active Directory, including security groups, group policies, and role-based access
Perform hardware maintenance, upgrades, and troubleshooting to meet clinical uptime requirements
Support and troubleshoot Single Sign-On (SSO) solutions

What we offer

Opportunity to work in a mission-driven, patient-focused clinical environment
Exposure to advanced Radiation Oncology technologies and workflows
Collaborative, cross-functional team culture
Professional development and learning opportunities
Competitive compensation and benefits
Regional travel and hands-on experience in diverse clinical settings
Medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage
401k plan that includes a company match and is fully vested after you become eligible
Paid time off, sick time, and paid company holidays
Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Fulltime

Epic Senior Analyst - Quality and Population Health

The organization’s IT department is seeking an experienced Epic Senior Analyst -...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field
Epic Healthy Planet or Epic Ambulatory Certification preferred
Minimum of 3 years of relevant experience, preferably in healthcare or healthcare related environments
Strong operational, project management, and organizational skills
Proficiency in Epic software and electronic medical records (EMR) systems
Strong analytical skills to assess workflows and resolve application issues
Demonstrated ability to collaborate with diverse teams and stakeholders
Familiarity with clinical terminology, decision support tools, and health maintenance workflows

Job Responsibility

Collaborate with stakeholders, end users, and application team members to optimize application configuration, functionality, and access
Serve as a primary support contact for application end users
Participate in the design, development, implementation, and maintenance of Epic applications
Support system testing and assist with workflow documentation
Analyze the impact of technology on clinical workflows and validate operational changes
Identify application issues and assist in driving resolution
Support junior staff with service ticket resolution, application updates, data requests, and day to day operational support
Collaborate with training teams on documentation and training strategies related to system updates
Work with stakeholders and end users to ensure applications meet organizational clinical and operational needs
Participate in on call rotations and relevant meetings or committees

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

Select Country

Clinical EMR Configuration Analyst

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?