Clinical Diversion Advisor

• Partner with customers during and post-implementation to ensure they are successfully leveraging ControlCheck to identify diversion trends and improve internal workflows
• Attend customer meetings to review clinical workflows and analytics, enabling teams to interpret data, identify risks, and implement best practices for diversion prevention
• Deliver targeted clinical training and consultation to deepen customer understanding of how Bluesight products integrate with their daily operations
• Support top customers during Executive Business Reviews (EBRs) and other strategic discussions focused on optimizing diversion detection and prevention
• Own all aspects of the Diversion Collective, including planning, execution, speaker coordination, and post-event engagement to build a thriving clinical user community
• Collaborate with internal teams to align clinical insights with customer goals, product enhancements, and training resources
• Maintain up-to-date clinical training materials and documentation to ensure consistent, high-quality customer education
• Act as a trusted clinical advisor, representing the voice of the customer and driving continuous improvement in both training and product use
• Provide backup support for Case Review & Triage (CRT) for legacy Protenus customers, maintaining cadence, ensuring adherence to SLAs, and proactively identifying and escalating potential risks

• 5+ years of experience as a hospital pharmacist
• 3+ years of experience with hospital drug diversion programs
• 3+ years of experience in training or onboarding customers on software or clinical tools
• Proven ability to analyze and interpret clinical data to inform workflow or process improvements
• Strong presentation, facilitation, and written communication skills
• Experience with ControlCheck or similar healthcare technology preferred
• You’re a strong communicator and facilitator who enjoys helping customers apply clinical and analytical insights to real-world challenges
• You thrive at the intersection of healthcare, technology, and education
• You’re organized, collaborative, and comfortable engaging with both hospital leadership and frontline users
• You’re passionate about supporting better outcomes in patient safety and diversion prevention

Experience with ControlCheck or similar healthcare technology preferred

• Competitive salary
• Time off when you need it – unlimited vacation days!
• Generous insurance coverage
• 401k program with a company match
• Fun, collaborative culture!