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The Clinical Director is the senior clinical leader for a newly launched, locally owned outpatient mental health clinic. This role is designed for an experienced clinician-leader who wants to build culture, set clinical standards, and lead through people and systems-not carry a heavy caseload. You will have full accountability for clinical quality, supervision, and therapist performance, while partnering closely with the Franchise Owner on sustainable growth and clinic operations. The Clinical Director leads a clinic of approximately 10–14 outpatient therapists, providing clinical leadership, supervision, and operational oversight while maintaining a light caseload (8–10 clients).
Job Responsibility:
Set and uphold clinical standards across the clinic, ensuring ethical, compliant, high-quality care
Lead supervision strategy for licensed and pre-licensed clinicians in compliance with BBS requirements
Serve as escalation point for complex clinical cases and ethical concerns
Provide clinical supervision for licensed and pre-licensed clinicians in compliance with California BBS requirements
Maintain accurate supervision documentation, hour tracking, and compliance records
Lead individual supervision and peer consultation focused on quality, growth, and accountability
Hire, onboard, and develop a values-aligned, high-performing clinical team
Coach clinicians through performance expectations, productivity standards, and professional development
Address performance issues compassionately and decisively, including coaching plans, PIPs, and terminations as needed, in alignment with CA employment law and Ellie policies
Partner with Franchise Owner and Ellie Mental Health corporate team, as needed, to ensure sustainable clinic performance through appropriate caseload expectations and clinician utilization
Monitor clinic workflows to minimize administrative burden on clinicians
Response promptly and professionally to client, clinician or stakeholder concerns
Lead community outreach and referral-building efforts in partnership with the Franchise Owner and consistent with guidance from Ellie Outreach Team
Collaborate with Ellie Marketing and Outreach teams to support clinic visibility and reputation
Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed
Assess ongoing development and training needs and conduct ongoing training as needed
Hold staff compassionately accountable for meeting performance expectations
Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
Utilize creativity in interventions to help clients achieve and exceed goals
Prepare and submit individual documentation for each session per company guidelines and protocol
Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
Collaborate with franchise owner and Ellie Corporate team to implement all required policies and procedures
Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner
Requirements:
Independently licensed in California (LCSW, LMFT, or LPCC)
Demonstrated experience supervising licensed and pre-licensed clinicians
Prior leadership experience in an outpatient mental health setting
Strong working knowledge of California supervision and employment practices
Proven ability to hire, develop, and retain high-performing clinical teams
Comfortable managing risk and leading in a fast-paced growth environment with evolving priorities and high accountability
Growth-minded and continuous improvement focused, with a genuine commitment to Ellie’s mission and values
Comfortable using EHR systems and Microsoft 365
What we offer:
Competitive base salary
Performance-based annual bonus tied to clinic health, quality, and team outcomes
Health, dental, vision insurance
401(k)
Paid time off and paid company holidays
Flexible hybrid work structure aligned with clinic and supervision needs designed to support sustainable leadership