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As a Clinical Diabetes Specialist (CDS) you will partner with a Territory Business Leader (TBL) to successfully launch a new innovative insulin pump and future Sequel products. Your primary responsibility is to deliver unparalleled clinical education and product training for people with diabetes and healthcare providers to drive product adoption and support persistent use. In partnership with the TBL, you will formulate territory strategies and initiatives to meet/exceed territory goals. As a Senior Clinical Diabetes Specialist, you will additionally take on a leadership role within the team by mentoring junior staff, assisting with field sales training, and participating on internal advisory boards.
Job Responsibility:
Develop effective territory planning and strategies with TBL to meet/exceed territory goals
Execute clinical selling strategies within assigned accounts
Assess referrals for product use in people with diabetes to confirm criteria are met for product utilization
Facilitate product education and training for users of Sequel products
Drive healthcare provider adoption and confidence in Sequel products by promoting the clinical benefits of automated insulin delivery with Sequel products and conducting impactful product demonstrations
Certify healthcare providers to conduct product training for people with diabetes
Facilitate virtual product training and other educational webinars
Communicate user feedback cross-functionally to solve problems and improve product development
Collaborate with customer care and sales support to optimize the user experience
Consistently exhibit a high level of proficiency and expertise in discussing and demonstrating Sequel products, as well as expertise in diabetes and therapeutic options for diabetes care
Participate in conventions, educational forums, and meetings to increase product awareness
Manage all leads and opportunities in customer relations database daily and submit product training documentation as required
Maintain a high profile with state and local patient advocacy groups and professional diabetes organizations, such as local chapters of ADA, ADCES, and Breakthrough T1D
For Senior CDS: Assist with field sales and clinical training
Participate in advisory boards with cross-functional departments
Mentor junior staff
As needed, lead weekly team calls, regional and/or area calls and/or meetings
Requirements:
A valid professional license in one or more of the following fields: RN, RD, PA, NP, Pharmacist
2+ years of experience coordinating and conducting diabetes education with strong experience in the technical use of diabetes technology preferred
For the Senior CDS role: Certified Diabetes Care and Education Specialist (CDCES) certification required
4+ years of clinical diabetes education experience
Experience coordinating and conducting diabetes device education in the medical device industry preferred
Nice to have:
Certified Diabetes Care and Education Specialist (CDCES) is preferred
What we offer:
401k plan with a 6% company match and 100% immediate vesting
Capped out-of-pocket insulin costs and GLP-1 coverage across all plans
Variety of Meritain health insurance plans
Flexible Spending Accounts (FSAs) or Health Savings Account (HSA)
Vision and dental coverage
Voluntary options such as long-term disability, accident, critical illness, hospital indemnity, and pet care discounts
Employer-paid short-term disability and life insurance