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Clinical Development Specialist

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Assessfirst

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Location:
United States , Houston

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

100000.00 - 150000.00 USD / Year
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Job Description:

As a Clinical Development Specialist (CDS) based in Houston (Texas), you play a pivotal role in the creation and growth of a successful Epione program at installed customer sites. You will focus on building proficiency with users as they progress from initial cases through the learning curve of the Epione platform by providing technical expertise during clinical procedures. You will also serve as a trusted advisor to customer personnel as they cultivate valued relationships and develop successful Epione programs at their sites.

Job Responsibility:

  • Provide expert clinical product and technical assistance (including minor repairs) and train physicians and clinical staff on the effective use of Quantum Surgical’s Epione system and associated equipment during clinical procedures
  • Conduct site launch activities with account stakeholders and accurately convey processes required for a successful installation and implementation of the Epione system
  • Drive growth of customer Epione program by guiding physicians through the learning curve and by recruiting additional surgeons to utilize Epione technology
  • Collaborate with account PR and QS Marketing Team to maximize the exposure of initial launch of the Epione robotic program
  • Track launch timelines and keep relevant stakeholders (internal and external) updated on progress and milestone completion
  • Interface between the site and Quantum Surgical’s marketing, clinical and PR teams to promote the Epione program
  • Integrate into customer environment and gain in-depth knowledge of their operations, patient flow, financial model with focus on business and operational outcomes
  • Perform periodic preventive maintenance (functional, safety and performance tests)
  • Provide the required feedback to Quantum Surgical’s internal team in a precise and thorough and timely manner
  • Master company products instructions for use (IFU), best practices and technical troubleshooting, and stay current on relevant scientific clinical literature and new product information
  • Support field-based education and demonstration events as a technical expert and provide hands-on demonstrations at conferences or on site
  • Work with other QS departments, especially the Quality Team, to escalate customer complaints

Requirements:

  • Bachelor’s degree or equivalent in engineering, biomedical or other related to medical imaging
  • Minimum of 5 years in a clinical environment
  • Experience with CT imaging and image transfer protocols
  • Evidence of positive and trustworthy relationship-building through all levels of an organization
  • Self-starter who performs well with autonomy and can be flexible in a dynamic work environment
  • Ability to consume large amounts of detailed data and mold that into bigger picture and produce actionable items from those insights
  • Concise and articulate communication skills in both written and verbal forms
  • At peace in a rapidly evolving start-up environment where job demands can shift on a regular basis
  • Problem solver who can maintain composure and identify solutions in a high-pressure environment
  • Experience working with complex technical systems and teaching others the use of complex technical systems
  • Ability to travel up to 50% and to occasionally intervene outside normal working hours (weekends, etc.)
  • Safe driving record with the ability to rent vehicles and drive several hours to support cases and sales activities

Nice to have:

  • Working knowledge of surgical navigation and robotics
  • Experience with ablation technologies
What we offer:
  • Competitive compensation (fixed salary + variable)
  • Joining a talented, dynamic and multicultural team
  • Sharing our culture of innovation, team spirit and result-oriented
  • Taking up technical challenges

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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