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Clinical Case Manager Behavioral Health

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Work At Home

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Category:
-

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Contract Type:
Employment contract

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Salary:

66575.00 - 142576.00 USD / Year

Job Description:

The Clinical Case Manager, Behavioral Health, is responsible for driving and supporting care management and care coordination activities across the continuum of care. Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination of psychosocial wrap around services to promote effective utilization of available resources and optimal, cost-effective outcomes.

Job Responsibility:

  • Telephonic assessment, planning, implementing and coordinating care management activities
  • Develop proactive course of action to address issues presented
  • Conduct comprehensive assessments of member's needs
  • Apply clinical judgment to incorporate strategies designed to reduce risk factors
  • Perform crisis intervention with members experiencing behavioral health crisis
  • Provide crisis follow up to members
  • Serve as single point of contact for members
  • Consult with managers, medical directors and other health support staff
  • Present cases at case conferences/rounds
  • Work collaboratively with members' interdisciplinary care team
  • Identify and escalate quality of care issues
  • Provide coaching, information and support to empower members
  • Develop and monitor established plans of care
  • Facilitate clinical hand offs during transitions of care

Requirements:

  • 2+ years of direct clinical practice experience post Clinical Licensure (LCSW or LCPC)
  • 3+ years' experience using personal computer, keyboard navigation, navigating multiple systems and applications
  • using MS Office Suite applications (Teams, Outlook, Word, Excel, etc.)
  • 2+ years of crisis intervention skills
  • Illinois-licensed Licensed Clinical Social Worker (LCSW) or LCPC (Licensed Clinical Professional Counselor) with current unencumbered license required
  • Masters Degree

Nice to have:

  • Case management and discharge planning experience
  • MCO experience
What we offer:
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • Wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
August 31, 2025

Expiration:
September 14, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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