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Clinical Case Management Lead - Social Work

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The University of Kansas Health System

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Location:
United States , Kansas City

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Category:
Nursing

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Clinical Case Manager Lead, under the direction of the Clinical Case Management Manager, is a department leader who collaborates with the healthcare team to ensure safe, efficient, evidence based care/service to patients of all ages and their families. Primary role is to lead, motivate and train the case management team. Responsible for developing, implementing and updating department training resources to reflect changes within case management role. Organizes new employee orientation by scheduling preceptors, intermittent follow-up and providing oversight of orientation and competency of staff. Educates all staff (including weekend and PRN team) as it relates to department functions, processes, regulatory requirements and systems appropriate to the position. Trains and mentors new case management staff. Creates and maintains a supportive work environment for the entire team.

Job Responsibility:

  • Lead, motivate and train the case management team
  • Develop, implement and update department training resources
  • Organize new employee orientation
  • Educate all staff as it relates to department functions, processes, regulatory requirements and systems
  • Train and mentor new case management staff
  • Create and maintain a supportive work environment
  • Accept responsibility and accountability for achievement of optimal outcomes
  • Follow policies, procedures and standards
  • Comply with Corporate Compliance program
  • Assume responsibility for risk and safety issues
  • Take call as required
  • Collaborate with leadership and departmental staff regarding changes that impact case management’s role
  • Acquire and maintain knowledge and competence related to the expectations of their position
  • Bring ideas and concerns to supervisor, participate in department decision making
  • Demonstrate flexibility and teamwork among case management staff members
  • Assist peers in the event of fluxuating census
  • Provide coverage to other services as needed
  • Assist with hiring, education and performance evaluation of the staff
  • Identify, monitor and report opportunities for quality improvement
  • Facilitate ongoing unit education and professionalism through the provision of in-services, CEU opportunities, promoting national certification, models evidence-based practice
  • Participate in the development and review of policies and procedures
  • Take an active role in performance improvement activities
  • Evaluate training effectiveness and respond as appropriate
  • Participate in department compliance monitoring and auditing
  • Work with the manager and human resources in performance management counseling and discipline of staff
  • Perform the professional, clinical and or technical competencies of the assigned unit or department

Requirements:

  • Bachelors Degree in Nursing OR Masters Social Work OR 2 or more years case management/care coordination experience
  • Licensed Registered Nurse (LRN) - Single State - State Board of Nursing Registered Nurse in State of Kansas OR Licensed Master Social Worker (LMSW) - State Division of Professional Registration in State of Kansas OR Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA)

Nice to have:

  • Master Degree Nursing or related field
  • health care experience
  • Case Management certification

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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