Clinical Care Coordinator

• Actively participate in the implementation of an effective intake and referral service department and managing the intake workloads in time response communicate effectively in collaboration with other DSC department managers and executives
• Respond in a timely manner to phone calls and online info enquires generated from the call centre seeking NDIS related services by the participants
• Provide Intake eligibility for NDIS service assessments and interventions Follow up arrangement of NDIS consultation meetings in order to engage the participants in DSC NDIS Service Agreement
• Provide reports to relevant case managers who are allocated after the Service Agreement secured signed copies from the Participants and Person Responsible
• Ensure that all consumer or NDIS participants data is entered accurately and in a timely manner into the electronic information VISICASE management system
• Participate in organisation-wide, site based and team meetings, collaborative planning activities and other meetings or activities relevant to position
• Contribute to the continuous improvement of systems and processes ensuring services meet professional and industry standards
• Work Health and Safety responsibilities as identified in organisational policies and procedures
• Equity and diversity responsibilities as identified in organisational policies and procedures

• Tertiary Qualification in a clinical health related field such as RN, SW, OT and registration with the relevant board or eligibility for membership of the relevant professional association such registered with APHRA, or ASSW or OT association etc
• Experience working within a multidisciplinary team environment, providing case management and coordination of client needs for young people
• Demonstrated understanding of the health and wellbeing needs of young adult people with disability care support needs
• Demonstrated ability to engage and communicate effectively with young people
• Demonstrated ability to undertake assessment and screening of clients and their carers to determine client care needs and assist clients to access necessary services
• Well-developed written and verbal communication skills including the ability to deliver small group activities
• Proficiency with technology including the ability to use Microsoft Office applications and the capacity to quickly learn new technologies including clinical software packages
• Hold a current driver’s licence and have access to a comprehensively insured motor vehicle

Motor vehicle allowance on a per kilometre basis for work-related use of privately-owned vehicle