Clinical Call Center Triage Nurse Job at CVS Health (Work at Home)

Clinical Call Center Triage Nurse

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Austin, Texas

Salary:

29.10 - 62.32 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

Active, non-probationary state Registered Nurse license in all states of OSH practice
Proactive maintenance of licenses without prompt or audit
Ability to manage time and work autonomously with consistent reliability
High-level of conscientiousness
Focus on delivering an Unmatched Patient Experience on every call and interaction
Motivated to complete all CE (Continuing Education) and licensure requirements without being prompted
Ability to work flexible shifts outside of core business hours, such as evenings, weekends, and holidays
US work authorization

Job Responsibility

Provide confident and professional service to OSH patients
Follow current Prescription Refill policy
Remain engaged with patients without background distraction
Clear and precise documentation while on a call
Complete documentation for all patient requests prior to ending a call
Check the CareReq queue and ensure CareReqs are complete
Complete all tasks or requests that are within the scope and ability of the role
Schedule appointments for patients that may be off-cadence or are requesting an appointment
Arrange transportation for clinic visits
Aware of organizational goals and visibly strives to meet departmental metrics

What we offer

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

Emergency Physician Assistant or Nurse Practitioner - House Calls

As an Advanced Care Provider (Physician Assistant or Nurse Practitioner) on the ...

Location

United States , Los Angeles County

Salary:

140000.00 - 165000.00 USD / Year

Sollis Health

Expiration Date

Until further notice

Requirements

Bachelor’s Degree required
Graduate of an accredited Physician Assistant or Family Nurse Practitioner program, required
Physician Assistant or Nurse Practitioner state license and ability to practice in CA
3+ years as a Physician Assistant or Nurse Practitioner in emergency departments and/or urgent care centers, required
DEA license required
ACLS and PALS certification required upon hire
Excellent clinical care and patient satisfaction in emergency department and urgent care settings

Job Responsibility

Coordinate with Front Desk Coordinators to manage and respond to house call requests promptly during your shift
While on shift, assist with patient care in clinic when not engaged in a house call, including covering clinic duties, covering lunch breaks, addressing provider or nurse call-outs, and handling triage calls
Formulate a differential diagnosis and treatment plan for urgent and emergent care in a patient’s home or other non-clinic settings, within the scope of emergency medicine
Ensure the house call provider bag is always properly stocked to avoid delays during house calls
Perform medical procedures such as obtaining IV access (including administering fluids and medications), splinting, suturing, phlebotomy, performing point-of-care testing (POC) and EKGs
Document clinical evaluations and treatments accurately in the electronic health record (AthenaHealth)
Provide patient-centered, empathetic communication, ensuring patients feel comfortable and confident by answering their questions professionally and with patience
Collaborate with the patient’s PCP and specialists to discuss your assessment, care plan, and coordinate follow-up care
Work closely with the Medical Director and clinical team members to ensure adherence to policies and delivery of high-quality care in an innovative setting
Coordinate hand-offs of pending labs or imaging to in-clinic providers at the end of your shift

Fulltime

Emergency Physician Assistant or Nurse Practitioner - House Calls

As an Advanced Care Provider (Physician Assistant or Nurse Practitioner) on the ...

Location

United States , Los Angeles County, Beverly Hills

Salary:

70000.00 - 82000.00 USD / Year

Sollis Health

Expiration Date

Until further notice

Requirements

Bachelor’s Degree required
Graduate of an accredited Physician Assistant or Family Nurse Practitioner program, required
Physician Assistant or Nurse Practitioner state license and ability to practice in CA
3+ years as a Physician Assistant or Nurse Practitioner in emergency departments and/or urgent care centers, required
DEA license required
ACLS and PALS certification required upon hire
Excellent clinical care and patient satisfaction in emergency department and urgent care settings

Job Responsibility

Coordinate with Front Desk Coordinators to manage and respond to house call requests promptly during your shift
While on shift, assist with patient care in clinic when not engaged in a house call, including covering clinic duties, covering lunch breaks, addressing provider or nurse call-outs, and handling triage calls
Formulate a differential diagnosis and treatment plan for urgent and emergent care in a patient’s home or other non-clinic settings, within the scope of emergency medicine
Ensure the house call provider bag is always properly stocked to avoid delays during house calls
Perform medical procedures such as obtaining IV access (including administering fluids and medications), splinting, suturing, phlebotomy, performing point-of-care testing (POC) and EKGs
Document clinical evaluations and treatments accurately in the electronic health record (AthenaHealth)
Provide patient-centered, empathetic communication, ensuring patients feel comfortable and confident by answering their questions professionally and with patience
Collaborate with the patient’s PCP and specialists to discuss your assessment, care plan, and coordinate follow-up care
Work closely with the Medical Director and clinical team members to ensure adherence to policies and delivery of high-quality care in an innovative setting
Coordinate hand-offs of pending labs or imaging to in-clinic providers at the end of your shift

Parttime

Physician assistant or nurse practitioner - house calls - emergency

As an Advanced Care Provider (Physician Assistant or Nurse Practitioner) on the ...

Location

United States , Palm Beach

Salary:

Not provided

Sollis Health

Expiration Date

Until further notice

Requirements

Bachelor’s Degree required
Graduate of an accredited Physician Assistant or Family Nurse Practitioner program, required
Physician Assistant or Nurse Practitioner state license and ability to practice in FL
3+ years as a Physician Assistant or Nurse Practitioner in emergency departments and urgent care centers, required
DEA license required
ACLS and PALS certification required upon hire

Job Responsibility

Coordinate with Front Desk Coordinators to manage and respond to house call requests promptly during your shift
While on shift, assist with patient care in clinic when not engaged in a house call, including covering clinic duties, covering lunch breaks, addressing provider or nurse call-outs, and handling triage calls
Formulate a differential diagnosis and treatment plan for urgent and emergent care in a patient’s home or other non-clinic settings, within the scope of emergency medicine
Ensure the house call provider bag is always properly stocked to avoid delays during house calls
Perform medical procedures such as obtaining IV access (including administering fluids and medications), splinting, suturing, phlebotomy, performing point-of-care testing (POC) and EKGs
Document clinical evaluations and treatments accurately in the electronic health record (AthenaHealth)
Provide patient-centered, empathetic communication, ensuring patients feel comfortable and confident by answering their questions professionally and with patience
Collaborate with the patient’s PCP and specialists to discuss your assessment, care plan, and coordinate follow-up care
Work closely with the Medical Director and clinical team members to ensure adherence to policies and delivery of high-quality care in an innovative setting
Coordinate hand-offs of pending labs or imaging to in-clinic providers at the end of your shift

Parttime

Rn per diem ii

Work within the nursing process to provide direct nursing care to assigned patie...

Location

United States , Rio Rancho

Salary:

47.38 USD / Hour

UNM Hospitals

Expiration Date

Until further notice

Requirements

Program Graduate
Nationally Accredited Nursing Graduate
1 year directly related experience
CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
RN in NM or as allowed by reciprocal agreement by NM

Job Responsibility

Work within the nursing process to provide direct nursing care to assigned patients consistent with clinical specialty
Serve as a role model to promote a positive work environment and quality patient care
Ensure adherence to Hospitals and departmental policies and procedures
Minimum work requirement for RN Per Diem II is four shifts per schedule
Two weekend shifts per schedule and one summer and one winter holiday are required
Deliver safe direct care to an assigned group of patients as required
Work within Hospitals, Nursing division and departmental policies
Work in collaboration with the healthcare team, implement and document individualized care plans incorporating age specific considerations, including discharge planning and patient/family teaching
Assist with special tests and procedures, ensure proper consent has been obtained
Participate in orientation

What we offer

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Parttime

Wellness Registered Nurse

The Fox Hill Village Health & Wellness Center is a Nurse Led model that provides...

Location

United States , Westwood

Salary:

110000.00 USD / Year

Fox Hill Village

Expiration Date

Until further notice

Requirements

Holistic approach to nursing practice
Strong assessment, triage, and judgement skills
Demonstrated client and family education skills
Strong interpersonal, written, clinical documentation and oral communication abilities
Strong listening skills, while being approachable and articulate
Demonstrated effective collaboration and organizational skills
Exceptional computer skills, with proficiency with Microsoft Office (Windows, Outlook, Excel)
Ability to work weekends, holidays, and be on call for emergencies
Minimum of a Bachelor’s degree in Nursing
Five years of experience as a Registered Nurse, with two or more years’ experience in Gerontology preferred

Job Responsibility

Works collaboratively with Fox Hill Village health professionals to provide optimum nursing services to the residents of Fox Hill Village
Demonstrates the competencies of the gerontological registered nurse as described in the Standards of Gerontological Nursing Practice
Utilizes a holistic approach in providing nursing services to residents
Develops individualized wellness plans and goals with individual residents to maximize health and well-being and help residents attain their highest level of functioning
Uses Evidence-Based Practice methods in providing care to residents
Utilizes comprehensive assessment skills in triage of residents seeking care for health problems, minor illnesses and injuries and in performing wellness assessments
Includes family members when requested by residents or when otherwise appropriate
Implements treatments and other elements of care prescribed by a physician’s order or by the primary care provider
Maintains competency in Point of Care (CLIA-waived) Testing conducted in the Health & Wellness Center
Manages and performs periodic health maintenance/health monitoring activities as requested or needed by residents, such as blood pressure readings, weight measurement, etc

What we offer

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program

Fulltime

Licensed Practical Nurse

We are looking to add a Licensed Practical Nurse at Baptist Primary Care Regency...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

Vocational School
Cardiopulmonary Resuscitation Certification (CPR) Required
Licensed Practical Nurse Required
Pediatric experience preferred
Ability to deliver safe, evidence-based informed care, both over the phone and in person
Ability to apply pediatric telephone triage protocols
Proficiency with primary care guidelines for patients across the lifespan

Job Responsibility

Scheduling care and treatment
Diagnostic tests
Processing prescriptions
Referrals
Beginning IV Therapy
Administering medicines
Providing patient information
Provide nursing assistance to physicians
Maintain medical documentation
Support clinical and call center operations

What we offer

Up to a $1,000 Sign on Bonus Available

Fulltime

Physician assistant or nurse practitioner - concierge emergency medicine

In the role of an Advanced Care Provider (Physician Assistant/Nurse Practitioner...

Location

United States , San Francisco

Salary:

90.00 - 105.00 USD / Hour

Sollis Health

Expiration Date

Until further notice

Requirements

Bachelor’s Degree, required
Graduate of an accredited PA or NP program, required
Physician Assistant or Nurse Practitioner state license and ability to practice in California State
Preferred 2-3 years of Physician Assistant or Nurse Practitioner experience in emergency departments and/or urgent care centers
BLS, ACLS, PALS certification required upon hire
Strong clinical skills
Tech savvy with the ability to use and or learn our systems including but not limited to Slack, Athena Health, Salesforce and Humanity etc.
Superb technical skills, including phlebotomy, peripheral IV placement, medication administration
Ability to be adaptable and work in a fluid, multitasking environment
Strong process and organizational skills

Job Responsibility

Perform medical evaluations and formulate a differential diagnosis and treatment plan for urgent and emergent care within the scope of emergency medicine, as requested
Perform medical procedures that include obtaining IV access (including administration of fluids and medications), splinting, suturing, phlebotomy, performing POC testing, and performing EKGs
Formulate a differential diagnosis and treatment plan to occur in the patient’s home or other setting outside of a medical clinic setting for urgent and emergent care within the scope of emergency medicine
Triage incoming patients needs, access to their concerns and determine the right course of action, in center, virtual or at home care
Perform video Telemedicine consults when appropriate
Work closely with a team of Physicians, nurses, and technicians to discuss your assessment
Assess and treat Covid-related cases which includes obtaining clinical samples to test for the virus, performing point of care testing , obtaining blood for antibody blood tests, providing general symptom management and recommendations
Document clinical evaluation and treatment in the electronic health record, AthenaHealth
Work closely with the Medical Director and other clinical team members to ensure all policies are adhered to and that you deliver quality care in an innovative setting
Coordinate additional care with our After Care, and house calls teams or with one of our Medical Partners

Parttime

Clinical Call Center Triage Nurse

CVS Health

Location:
United States , Work at Home

Category:
Nursing

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
November 19, 2025

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