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The Clinical Assistant is responsible for direct care provided to patients and for contributing to efficient operations in the patient care environment. Direct patient care activities include, but are not limited to, obtaining vital signs, meeting the comfort needs of patients, drawing and collecting blood & other samples and assisting nursing/medical staff in performing invasive procedures, such as bone marrow aspirates. Indirect patient care activities include those that support clinic operations such as ordering and stocking clinical supplies and patient education materials, cleaning patient care areas and infusion room, transporting patients and specimens as needed, and monitoring the environment of care.
Job Responsibility:
Responsible for direct care provided to patients and for contributing to efficient operations in the patient care environment
Obtains vital signs, meeting the comfort needs of patients, drawing and collecting blood & other samples and assisting nursing/medical staff in performing invasive procedures, such as bone marrow aspirates
Indirect patient care activities include those that support clinic operations such as ordering and stocking clinical supplies and patient education materials, cleaning patient care areas and infusion room, transporting patients and specimens as needed, and monitoring the environment of care
Greets patients, families, and colleagues promptly in a welcoming and courteous manner
Ensures proper patient identification by verbally and visually confirming patients’ two identifiers and maintains patient safety, privacy, confidentiality and follows guidelines under HIPAA
Obtains and records vital signs, pain screens, weights and heights accurately into the medical record (Epic)
Obtains specimens (urine, stool, sputum, etc.) and ensures accurate labeling
Performs phlebotomy and EKG as applicable
Assists with unit specific procedural needs as applicable
Transports patients, medical records, specimens, blood components, equipment and supplies
Ensures that all patients on schedule are accounted for and communicate with providers/patients and colleagues as to approximate wait times
May be required to assist with research specific patient data entry
Assures that all clinical areas have an adequate stock of medical supplies, equipment, and forms
Manages room assignments in order to maintain patient flow
Assist with medical record preparation
Properly cleans and maintains equipment and patient care environment
Safely manages hazards of biomedical waste and chemotherapy waste
Maintains a working knowledge of current computer systems used in clinical areas
Utilizes Epic to identify patients that require infection control precautions
Understands and utilizes the telephone/pager systems
Provides proactive instruction and time expectations to patient and family
Communicates patient and family status difficulties and concerns to appropriate staff
Works collaboratively with leadership to determine repair needs of equipment
Attends mandatory training and education sessions, completes mandatory annual competency assessments and follows Institute policies
Accepts additional responsibilities based on the changing needs of patients, families, staff and unit
Recognizes and responds to emergency situations appropriately
Monitors the environment of care with attention to patient safety
Requirements:
High school diploma or GED, with college coursework preferred
Must complete an accredited Medical Assistant Program or have 1 year of experience in a clinical role such as Medical Assistant, Clinical Assistant, Certified Nursing Assistant, Emergency Medical Technician, or a similar role
Nursing students with at least 2 completed clinical rotations in an accredited bachelor’s program may also be considered
Phlebotomy certification may be preferred depending on the location
2 years of equivalent experience in a medical setting is required
Excellent organizational, communication and interpersonal skills
Self-starter with strong team player abilities
Ability to work as an effective member of an interdisciplinary team
Ability to function in a busy work setting with patients with complex needs
Strong analytical skills, written skills, technical skills, problem-solving skills, attention to details, ability to balance multiple tasks
Ability to be organized in a fast-paced environment, prioritize and meet pre-determined deadlines
Demonstrates respectful and courteous behavior toward peers, co-workers, visitors and management
Demonstrates understanding of special needs and behaviors of age groups of the population served: young adult to geriatric