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The Clinical Assistant is responsible for direct care provided to patients and for contributing to efficient operations in the patient care environment. Direct patient care activities include, but are not limited to, obtaining vital signs, meeting the comfort needs of patients, drawing and collecting blood & other samples and assisting nursing/medical staff in performing invasive procedures, such as bone marrow aspirates. Indirect patient care activities include those that support clinic operations such as ordering and stocking clinical supplies and patient education materials, cleaning patient care areas and infusion room, transporting patients and specimens as needed, and monitoring the environment of care.
Job Responsibility
Direct care to patients including obtaining vital signs, meeting comfort needs, drawing and collecting blood and other samples, assisting with invasive procedures
Indirect care including ordering and stocking supplies, cleaning areas, transporting patients and specimens, monitoring environment
Greeting patients and families
Ensuring patient identification and confidentiality under HIPAA
Obtaining and recording vital signs, pain screens, weights and heights in Epic
Reporting abnormalities in vital signs or patient condition
Obtaining specimens and ensuring accurate labeling
Ensuring patient schedule accuracy and communicating wait times
Assisting with research data entry
Maintaining stock of supplies
Managing room assignments for patient flow
Assisting with medical record preparation
Cleaning and maintaining equipment and patient care environment
Managing biomedical and chemotherapy waste
Using computer systems and Epic
Identifying infection control precautions
Using telephone/pager systems
Providing instruction and time expectations to patients and families
Communicating concerns to staff
Collaborating with leadership on equipment needs
Attending mandatory training
Accepting additional responsibilities
Recognizing and responding to emergencies
Monitoring environment of care and ensuring regulatory compliance
Requirements
High school diploma or GED
college coursework preferred
Candidates must complete an accredited Medical Assistant Program or have 1 year of experience in a clinical role such as Medical Assistant, Clinical Assistant, Certified Nursing Assistant, Emergency Medical Technician, or a similar role
Nursing students with at least 2 completed clinical rotations in an accredited bachelor's program may also be considered
Phlebotomy certification may be preferred depending on the location
2 years of equivalent experience in a medical setting is required
Excellent organizational, communication and interpersonal skills
Self-starter with strong team player abilities
Ability to work as an effective member of an interdisciplinary team
Ability to function in a busy work setting with patients with complex needs
Strong analytical skills, written skills, technical skills, problem-solving skills, attention to details, ability to balance multiple tasks
Ability to be organized in a fast-paced environment, prioritize and meet pre-determined deadlines
Demonstrates respectful and courteous behavior toward peers, co-workers, visitors and management
Demonstrates understanding of special needs and behaviors of age groups of the population served: young adult to geriatric