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The Clinical Assistant is responsible for direct care provided to patients and for contributing to efficient operations in the patient care environment. Direct patient care activities include, but are not limited to, obtaining vital signs, drawing and collecting blood samples and assisting nursing/medical staff in performing invasive procedures, such as bone marrow aspirates. Indirect patient care activities include those that support clinic operations such as ordering and stocking clinical supplies and patient education materials, transporting patients and specimens as needed, and monitoring the environment of care.
Job Responsibility:
Ensures proper patient identification and maintains patient safety, privacy, confidentiality and follows guidelines under HIPAA
Obtains and records vital signs, pain screens, weights and heights accurately into Electronic Medical Records (EMR)
Obtains specimens and ensures accurate labeling
Performs phlebotomy and EKG as applicable
May precept with specific training
Assists with disease center specific procedural needs
Transports patients, medical records, specimens, blood components, equipment and supplies
Ensures that all patients on schedule are accounted for and communicate with providers/patients and colleagues as to approximate wait times
May be required to assist with research specific patient data entry
Assures that all clinical areas have an adequate stock of medical supplies, equipment, and forms
Assist with medical record preparation
Properly cleans and maintains equipment and patient care environment
Maintains a working knowledge of current computer systems used in clinical areas
Understands and utilizes the telephone/pager systems
Provides proactive instruction and time expectations to patient and family
Communicates patient and family status difficulties and concerns to appropriate staff
Attends mandatory training and education sessions
Accepts additional responsibilities based on the changing needs of patients, families, staff and unit
Lead is responsible for overall patient flow in collaboration with nursing leadership
Precepts new hires when applicable and informs managers of training needs
Functions as a task expert and models active participation in quality improvement/process improvement initiatives and projects
Possesses a level of independence requiring knowledge of multiple disease specific programs
Develops strong relationships with providers and communicates effectively with team
Participates in QI audits as directed
Obtains and orders supplies and equipment when needed
May be required to lead topics at staff meetings
Acts independently to determine methods and procedures on new or special assignments and may function in a supervisory role in providing workflow direction to Clinical Assistants
Requirements:
High School Diploma or GED required
college coursework preferred
Completion of an accredited Medical Assistant Program inclusive of an externship
OR 1 year of experience in a Medical Assistant, Clinical Assistant, Certified Nursing Assistant or related clinical role
OR Nurse Students in an accredited Bachelor’s program with at least 2 completed clinical rotations may be considered
Phlebotomy certification may be preferred based on location
3 years of equivalent experience in a medical setting
BLS Certification required within 60 days of hire
Nice to have:
Excellent organizational, communication and interpersonal skills
Ability to work as an effective member of an interdisciplinary team
Ability to function in a busy work setting with patients with complex needs
Demonstrates proficiency in technical skills
Demonstrates respectful and courteous behavior toward peers, co-workers, visitors and management
Demonstrated expertise as procedural duties for assigned area as well as the skill to critical think of how procedural flow impacts operations
Demonstrated independent clinical skills and judgment
Exceptional customer service skills
Exhibits the core values of the Institute: Impact, Excellence, Compassion and Respect and Discovery