Clinical Applications Analyst Job at Tucson Medical Center (Tucson)

Job Description

Provides support to clinical units in the use of the clinical information systems and other assigned applications. Assists in the development of system scope and objectives through research and fact-finding combined with an understanding of applicable clinical systems and industry requirements. Plans, analyzes, designs, performs structured testing, and troubleshoots for optimum system utilization.

Job Responsibility

Provides support to clinical units in the use of the clinical information systems and other assigned applications
Assists in the development of system scope and objectives through research and fact-finding combined with an understanding of applicable clinical systems and industry requirements
Plans, analyzes, designs, performs structured testing, and troubleshoots for optimum system utilization
Attends and participates in team, project and department meetings to increase awareness and information flow
Meets with customers frequently and provides frequent written status updates to customers, team members, and department management using approved modes of communication
Identifies solutions to complex clinical directives or implementation impediments
Provides consultative services to customers and technologists as to the workflow processes and incorporation of technology solutions
Participates in on call support and customer rounding activities
Solves production and maintenance problems, documents processes and creates action plans delineating steps and procedures
Analyzes tasks and problems and determines the most efficient and cost effective method of accomplishing defined requirements within a scheduled deadline
Executes comprehensive testing plans to verify critical outputs and system integrity
Adheres to SOWs that are complete and clearly understood, while appropriately setting customer expectations
Documents and prioritizes issues with vendor
stays current with vendor trends, strategic plans and technology
Schedules loading bundles and fixes with vendor, systems group and customers
Examines techniques in use and determining appropriate changes to effect improvements, reduce costs and enhance internal operational processes
Demonstrates ongoing dedication to expanding technical and clinical expertise and applies new skills and knowledge to TMC situations
Ensures that new or modified clinical information systems maintain patient confidentiality and privacy in accordance with HIPAA, TJC, and other regulatory agencies
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards
Performs related duties as assigned

Requirements

Bachelor's degree is required in information technology, healthcare, business, or related field
One (1) year of work experience in a healthcare setting
One (1) year of clinical applications experience, preferably in an acute care setting
Knowledge of system analysis and operating systems preferably used in a hospital setting
Skilled in assessing needs and determining through documentation what the best approach might be
Skilled at problem definition and data collection by establishing facts, drawing valid conclusions
Ability to read, analyze, and interpret general clinical periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, clinical correspondence, and procedure manuals
Ability to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the general public
Ability to calculate figures and compute rate, ratio, and percent and to draw and interpret bar graphs
ability to apply basic algebraic concepts
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Nice to have

Recommend clinicians, including RN’s, maintain current state licensure, preferred
Will be required to certify on one or more Epic applications and maintain certification

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Clinical Applications Analyst

Job Description

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