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Clinical Applications Analyst Senior at Tucson Medical Center. Supports and optimizes Epic clinical documentation workflows. On-site role in Tucson, AZ. Partners with clinicians and Information Services to improve workflows and deliver high-quality Epic solutions supporting safe, efficient patient care. Provides advanced support and expertise to clinical units. Formulates and defines system scope and objectives through research and fact-finding. Plans, analyzes, designs, performs structured testing, prepares technical specifications, and troubleshoots. Mentors and supports clinical applications analysts and team members.
Job Responsibility:
Support and optimize Epic clinical documentation applications
Collaborate with clinicians to improve workflows
Design, test, and maintain Epic build
Support process improvement and change management
Provide on-site Epic user support
Participate in upgrades and ongoing maintenance
Drive design and implementation of new clinical processes and optimized system configuration
Lead and facilitate design sessions to achieve improvements
Define requirements and assist in designing improved processes utilizing clinical information system
Influence clinical leadership and management decisions
Meet with customers frequently and provide frequent written status updates
Identify solutions to complex clinical directives or implementation impediments
Provide consultative services to customers and technologists
Participate and support other team members in on call support and customer rounding activities
Solve production and maintenance problems, document processes and create action plans
Execute comprehensive testing plans to verify critical outputs and system integrity
Write SOWs
Oversee and direct activities with vendor
Schedule loading bundles and fixes with vendor, systems group and customers
Examine techniques and determine appropriate changes to effect improvements
Maintain knowledge of expanding technical and clinical expertise
Ensure new or modified clinical information systems maintain patient confidentiality and privacy in accordance with HIPAA, TJC, and other regulatory agencies
Adhere to TMC organizational and department-specific safety, confidentiality, values policies and standards
Perform related duties as assigned
Requirements:
Experience supporting clinical workflows in healthcare
Epic application build or support experience
Strong communication and problem-solving skills
Bachelor's degree in information technology, healthcare, business, or related field
Four (4) years of work experience in a healthcare setting
Three (3) years of clinical applications analyst experience with Epic
One (1) year of project management related experience
Epic application certification(s) preferred: ASAP, Stork, Inpatient, or Hospice
Recommend clinicians including RN's maintain current state licensure preferred
Will be required to certify on one or more Epic applications and maintain certification
Nice to have:
Master’s degree or equivalent experience in clinical applications
Epic application certification(s) including ASAP, Stork, Inpatient, or Hospice
Current state licensure for clinicians including RN's