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Tucson Medical Center (TMC) is seeking an experienced Beacon Analyst to support and optimize Epic Beacon workflows. This on-site role partners closely with clinicians and Information Services to improve workflows and deliver high-quality Epic solutions that support safe, efficient patient care. Provides advanced support and expertise to clinical units in the use of the clinical information systems and other assigned applications. Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable clinical systems and industry requirements. Plans, analyzes, designs, performs structured testing, prepares technical specifications, and troubleshoots for optimum system utilization. In addition, the clinical application analyst senior role will mentor, set standards of work, and support clinical applications analysts and team members.
Job Responsibility
Drives the design and implementation of new clinical processes and optimized system configuration
Leads and facilitates design sessions to achieve improvements
Understands the workflow strategy of a particular function/area and works with the team to define the requirements and assists in designing improved processes utilizing the clinical information system
Influences clinical leadership and management decisions and drives ownership and acceptance of change to the processes
Meets with customers frequently and provide frequent written status updates to customers, team members, and department management
Identifies solutions to complex clinical directives or implementation impediments
Provides consultative services to customers and technologists as to the workflow processes and incorporation of technology solutions
Participates and supports other team members in on call support and customer rounding activities
Solves production and maintenance problems, documents processes and creates action plans delineating steps and procedures
Executes comprehensive testing plans to verify critical outputs and system integrity
Writes SOWs that are complete and clearly understood, while appropriately setting customer expectations
Oversee and direct activities with the vendor including staying current with vendor trends, understanding strategic plans, implementations, and technology
Schedules loading bundles and fixes with vendor, systems group and customers
Examines techniques in use and determining appropriate changes to effect improvements, reduce costs and enhance internal operational clinical processes
Maintains knowledge of expanding technical and clinical expertise and applies new skills and knowledge to TMC situations
Ensures that new or modified clinical information systems maintain patient confidentiality and privacy in accordance with HIPAA, TJC, and other regulatory agencies
Adheres to TMC organizational and department-specific safety, confidentiality, values policies and standards
Performs related duties as assigned
Requirements
Bachelor's degree in information technology, healthcare, business, or related field
Four (4) years of work experience in a healthcare setting
Three (3) years of clinical applications analyst experience with Epic, preferably in an acute care setting
One (1) year of project management related experience
Recommends clinicians maintain current state licensure, preferred
Will be required to certify on one or more Epic applications and maintain certification
Nice to have
Master's degree or equivalent experience in clinical applications
Clinicians including RN's maintain current state licensure