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Clinical Applications Analyst for Shared EPR - 18 Month Fixed Term / Secondment. This role supports the delivery and smooth running of the Patient Administration System (PAS) and other core clinical and business systems as part of the BSW Group's shared Electronic Patient Record (EPR) programme. Working within one of the three Trusts ,Great Western Hospital (GWH), Royal United Hospitals Bath (RUH) or Salisbury Foundation Trust (SFT). The postholder will help maintain and administer Cerner Millennium PAS alongside key systems such as pathology, radiology, pharmacy and legacy applications. The position plays an important part in ensuring that digital systems operate reliably, data quality is maintained and clinical and operational teams receive timely support.
Job Responsibility:
Manage day-to-day administration of the PAS, particularly the development and maintenance of clinic schedules within Cerner Millennium
Ensure accurate integration with national and local systems such as the eReferral Service for GP referrals and DrDoctor for appointment reminders and electronic patient letters
Handle service requests, troubleshoot system issues and apply standard operating procedures to resolve problems efficiently while maintaining high data quality
Working independently but within established processes, support users across the Trust, make changes to clinic templates, update letter formats and ensure system configuration meets operational needs
Contribute to the wider EPR programme by supporting the smooth running of core systems and helping ensure that digital workflows remain accurate, reliable and aligned with clinical and administrative requirements
Requirements:
Relevant qualification in computing and information technology to degree level or equivalent experience
ECDL or CLAIT or equivalent computational/capability
Educated to A level (or equivalent) standard
Cerner Millennium Scheduling training
Experience in providing support and advice to system users of customers. Experience of problem resolution
Experience of administering and supporting large scale systems
Experience with RPAS
Experience with Oracle Health System
Nice to have:
Cerner Millennium CRS Admin course (equivalent to NVQ level 3)
Cerner Millennium development training
Training in other EPR or related systems (e.g. DrDoctor, SystemOne, TPP)
Experience in other health associated systems (e.g. ICE, ULTRA, CRIS)
Relevant experience or training on large healthcare-based systems
Evidence of ongoing personal development
Experience of working with Cerner Millennium Applications
Experience working with DrDoctor, or similar systems
Experience working with SystemOne, or similar systems
Prior experience working in the NHS
Experience of working within an acute hospital trust
In-depth knowledge of medical and clinical terminology gained as a result of working in or supporting a healthcare environment
Management of large-scale clinical applications within an acute environment
Experience of dealing with external suppliers and running large-scale business-wide critical applications