Clinical Application Support Specialist Job at Robert Half (Albuquerque)

Clinical Application Support Specialist

The Clinical Applications Support Specialist is the key support resource for all...

Location

United States , Albuquerque; Dallas; Milwaukie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s in healthcare, IT, or related field OR Minimum 3 years’ experience in a clinical, rehab, or healthcare setting.
IT, troubleshooting, or project management experience preferred.
Valid driver’s license, acceptable driving record, and insurability.
Strong critical‑thinking and problem‑solving skills.
Ability to teach complex concepts to diverse skill levels.
Understanding of clinical applications and workflows.
Proficiency with Microsoft O365, Windows 10, Windows Server.
Experience managing user accounts and permissions.
Ability to maintain confidentiality.
Strong time‑management and collaboration skills.

Job Responsibility

Serve as primary support contact for all clinical applications.
Troubleshoot and resolve complex system and workflow issues.
Train clinicians and staff on proper and effective system use.
Analyze workflows and recommend improvements.
Support provider documentation, dictation, and transcription workflows.
Conduct audits to ensure data accuracy and compliance.
Maintain documentation, workflows, and training materials.
Collaborate with IT and vendors on issues, upgrades, and enhancements.
Communicate system updates, downtime, and resolutions to staff and leadership.
Provide onsite support through regular facility travel.

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Intermediate Application Support Specialist

We are seeking a highly motivated and customer-focused Intermediate Application ...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

August 02, 2026

Requirements

Salesforce Ecosystem Acumen: Strong hands-on experience supporting Salesforce-based applications, with a solid understanding of standard objects, workflows, flows, profiles, permissions, and dashboards.
SaaS Ticket Lifecycle: Proven experience providing end-user support in a cloud-hosted SaaS environment using enterprise incident management systems (e.g., ServiceNow, Jira, Salesforce Service Cloud).
Data Integration & Flows: Foundational understanding of integrated data streams, synchronization issues, and dependency management across distributed systems.
QA & Testing Capabilities: Functional experience writing or executing test scripts, tracking codebase defects, and validating fixes during release support windows.
Customer Service Focus: A strong customer-first mindset with proven patience, strong listening skills, and the ability to manage high-pressure situations and user expectations.
Problem Solving: Strong critical thinking skills to perform error tracing, analyze underlying patterns across recurring incidents, and suggest structural improvements.
Communication Depth: Clear, structured written and verbal communication skills, with a polished ability to explain complex technical configurations simply to non-technical users.
Regulated Domain Awareness: Familiarity working within large structured frameworks or healthcare-adjacent systems (such as EMRs, clinical assessment tools, or long-term care systems) alongside standard privacy principles is highly valued.
Certifications: Active professional credentials, such as a Salesforce Certified Administrator designation, are considered a strong asset but are not mandatory.

Job Responsibility

Application Troubleshooting: Deliver high-tier technical support and root-cause analysis to triage and resolve application data, record validation, and configuration issues within Salesforce environments
Incident & Queue Management: Manage corporate ticket queues, prioritize incoming incidents based on business impact or urgency, and maintain strict adherence to service level agreements (SLAs)
Technical Documentation: Author and maintain technical support documentation, operational deployment guides, known error databases, and searchable knowledge-base entries
Cross-Functional Liaison: Act as a central point of contact between end users and specialized technical streams—such as Database Administrators, Network Engineers, and Security Specialists—to coordinate issue resolutions
System Maintenance & Releases: Support platform upgrade schedules, change management processes, release cycles, and post-deployment validation activities
Reporting & Analytics: Design, configure, and manage standard reports and visual dashboards to deliver actionable data insights to various business units
Quality Assurance Support: Participate in operational quality assurance reviews, executing functional or regression test cases, and supporting User Acceptance Testing (UAT) tracking
User Enablement & Training: Develop and deliver customized technical training, user-friendly how-to guides, and release notes to business users
Operational Compliance: Ensure all solution support activities comply with corporate digital accessibility guidelines and data protection policies

What we offer

Diverse Tech Exposure: Deepen your technical knowledge within the Salesforce ecosystem, cloud-based SaaS integrations, and modern incident management platforms
Professional Growth: Capitalize on an environment that values cross-functional exposure to Quality Assurance, release validation, and deployment tracking
Long-Term Continuity: Secure a stable 15-month foundational contract offering strong career predictability and extension avenues
Structured Environment: Gain experience supporting critical systems while operating within defined compliance, accessibility, and operational excellence standards

Fulltime

Application & Support Specialist

Make a Global Impact in Paediatric Healthcare through AI. Join a dedicated team ...

Location

Denmark , Hørsholm

Salary:

Not provided

Life Science Talent

Expiration Date

Until further notice

Requirements

Education in Radiography, Medical Imaging, Biomedical Engineering, Health Technology, or Data Science with a healthcare focus
Exceptional English skills (additional languages are a major plus)
Ability to translate complex technical concepts for clinical users
A curious, proactive mindset with the motivation to take ownership in a dynamic MedTech environment
An interest in (or experience with) clinical workflows, PACS/DICOM, or medical software support
Comfort with occasional international travel
Must have valid work/residence permit in Denmark

Job Responsibility

Handling incoming customer support tickets
Lead the implementation of BoneXpert in hospitals and clinics, providing expert guidance and troubleshooting
Gather feedback from the field to guide the product team in improving user experience and functionality
Act as the primary point of contact for external researchers and coordinate clinical studies utilizing our software
Help define and refine product requirements based on clinical and user feedback, and participate in testing and validation to ensure the software meets real-world clinical needs
Assist customers with essential requirements, such as IT security checklists and clinical workflow integration

What we offer

Purpose-Driven Work
Influence
Growth
Flexibility
Enjoy a broad role with the freedom to shape your own responsibilities in an international, collaborative environment

Fulltime

Clinical Support Specialist

The clinical support specialist will provide administrative support to clinical ...

Location

United States , Overland Park

Salary:

Not provided

Aria Care Partners

Expiration Date

Until further notice

Requirements

High school diploma or equivalent is required
an associate or bachelor’s degree is preferred
1-2 years previous applicable experience
Computer Skills – proficient use of Excel and Word
High Level of Organization – ability to manage and coordinate all supplies/equipment
Ability to prioritize and address multiple demands concurrently
Must fit with core values: Care Fully, Strive for Excellence, Team Works
Team Mindset – ability to work within a team
Process Improvement - Openness to continuous improvement of processes and seek ways to improve processes
Positive Problem-Solver in a variety of circumstances – Ability to think on your feet and find solutions to a variety of unique issues

Job Responsibility

Monitor & run reports out of EMR systems
Send emails to facilities on behalf of peer group utilizing established Outlook templates & verbiage
Update basic information in patient charts as needed in Salesforce & NextGen
Maintain relevant patient documents in Salesforce
Other duties as needed

What we offer

PTO and Paid Holidays for FT Employees
401k Retirement Plan with a Company Match
Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more

Fulltime

Ultrasound Clinical Application Specialist

Based in the Chicago area and reporting to the VP of Service and Applications, t...

Location

United States , Chicago

Salary:

Not provided

FOCAL ONE

Expiration Date

Until further notice

Requirements

3+ years of ultrasound scanning experience in a patient care setting
Must pass an extensive background check and drug testing
Must have a clean driving record
Required immunizations/vaccinations: Hepatitis A & B, Chicken Pox, MMR Vaccine (Measles, Mumps & Rubella’s), Tetanus, Tuberculosis, and Influenza
Must have reliable transportation and possess a valid driver’s license
Must be physically fit and able to lift 30-50 pounds
Expert in product/clinical technical competencies, with the ability to answer a wide range of questions concerning software and clinical applications

Job Responsibility

Execution of customer training for the Company’s innovative technologies using ultrasound
Supports the US sales and service organizations along with EDAP’s market growth initiatives, including clinical presentations with potential new physician users
Provides a high level of customer satisfaction with training support and service, following manufacturer’s products requirements
Provides hands-on and didactic training at customer sites, to a physician and nursing audience, on products
Responsible for clinical training including didactic courses, case observations, product demonstrations and proctored case assistance
Provides consultative support to customers at every level, physician, nursing, sterile processing and OR managers
Coordinates the delivery of customer training with Service/Sales groups
Establishes and maintains a high level of customer satisfaction with manufacturer’s products thought continued training and case support
Maintains a good customer service reputation by complying with all regulatory requirements
Supports market growth initiatives (i.e. industry tradeshows, product demos, clinical sites)

What we offer

Expense paid travel
EDAP will pay for required immunizations to be completed during first 60 days of employment if not up to date

Fulltime

Senior Clinical Application Specialist

Looking for an exciting challenge? A change in pace using your Rad Tech skill to...

Location

Egypt , Cairo

Salary:

Not provided

PaxeraHealth

Expiration Date

Until further notice

Requirements

Excellent English Language
Experience as a radiology technologist or in similar clinical role
A deep understanding of medical imaging and the challenges faced by professionals in this industry
A Bachelor’s degree in Radiology, Biomedical Engineering or similar field
Strong presentation skills with sales ability
Ability to absorb and convey highly technical information
A hands-on and customer-centric approach
Must be able to travel to demonstrate to clients and to trade shows on occasion
Good time management skills and ability to prioritize tasks
Ability to work as part of a team

Job Responsibility

Serve as a software expert to clients and internal team members
Conduct webinars and workshops to demonstrate and provide technical expertise, support and training to clients as it relates to PaxeraHealth applications remotely and on-site
Create presentations, videos and other training materials as required for webinars, workshops and training sessions
Interfaces between clients/potential clients and company development team, skillfully forwarding pertinent suggestions and ideas to development for inclusion in future enhancements of software
Participate in the product development process
Develop and manage software documentation and technical support content including user manuals video-based tutorials and training tools
Attend conferences and exhibitions, meet with clients and demonstrate PaxeraHealth medical imaging solutions
Help with the product setup process as well as provide product presentations to customers and visitors during trade shows
Work together with technical teams and user groups to solve clients’ problems with available technology including hardware, software, databases and peripherals

Fulltime

New

Clinical Specialist, Quality Management I

Who We Are: Because health is personal. That's why Personify Health created the ...

Location

United States

Salary:

60600.00 - 91000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

Active, unrestricted Registered Nurse (RN) license required
Basic computer literacy
The ability to work on multiple screens, and proficient typing skills
Proficiency in software applications including, but not limited to, Microsoft Word, Microsoft Excel, and Outlook
Ability to speak clearly and convey complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others
Ability to work independently and utilize written resources to problem solve
After training with our training department and 1.5 months ramp (3 months total), must have and be able to work in: Teams on and off camera, SharePoint, Drives as needed, VPN, UM Web or Health Notes, El Dorado, Quick Links, GIAS, ADP, Confluence, Phone system with headset, Smartsheet
Knowledge of medical claims and ICD-10, CPT, HCPCS coding
Excellent verbal and written communication skills for upward and downward conversations
Level I: In-depth knowledge of applicable regulations and accreditation standards (HIPAA, CMS requirements as applicable, NCQA, URAC)

Job Responsibility

Ensure compliance with state, federal, and accreditation requirements (e.g., HIPAA, CMS, NCQA, URAC, ERISA, as applicable)
Conduct internal and external audits of UM/CM/CDM processes and documentation
prepare audit files, findings, and corrective action recommendations
Identify quality and compliance risks and collaborate with cross-functional partners on mitigation and resolution
Review and support SOPs and workflows to ensure regulatory alignment and operational clarity
Support external audit readiness activities, including NCQA and URAC evidence preparation and maintenance
Develop, maintain, and deliver role-based training curriculum aligned to compliance standards, quality goals, and operational workflows
Conduct onboarding and orientation to prepare staff for assigned UM/CM/CDM functions
Deliver training using multiple modalities (virtual, self-paced, and one-on-one coaching) tailored to adult learners
Ensure training covers applicable processes such as case initiation and closure, documentation standards, high-dollar case monitoring, stop-loss notification, administrative support, customer service, and productivity expectations

What we offer

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions (yes, we use what we build)
Unlimited PTO—rest and recharge time is non-negotiable
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

Fulltime

New

Field Support Specialist

We understand that the world we want tomorrow starts with how we do business tod...

Location

Hong Kong , Kowloon

Salary:

Not provided

Antech Diagnostics

Expiration Date

Until further notice

Requirements

Bachelor's degree in a related field preferred, or an equivalent combination of education and industry experience
4+ years of relevant technical or field-based experience
Previous experience within veterinary medicine or animal health is preferred
Experience with diagnostic testing, laboratory processes, or in-house diagnostic equipment is advantageous
Customer-facing support, training, or technical service experience preferred
Experience with diagnostic equipment installation, training, or technical support is preferred
Knowledge of basic computer hardware, software, and networking concepts
Strong customer service and relationship management skills
Excellent communication and interpersonal abilities
Highly organised with strong planning and time management skills

Job Responsibility

Coordinate and deliver installations of diagnostic equipment, software, and related components at customer sites
Provide onboarding, training, and education for customers on diagnostic products, services, and workflows
Support customers with software connectivity, system integration, and troubleshooting activities
Conduct post-installation follow-up to ensure successful adoption and identify opportunities for improvement
Deliver ongoing technical and application support, both remotely and on-site as required
Work closely with Sales and Technical Support teams to resolve customer issues and optimise clinic workflows
Assist customers in improving sample handling, patient result management, and diagnostic processes
Facilitate additional training sessions to support customer retention, product utilisation, and best practices
Identify, document, and communicate product issues, customer feedback, and improvement opportunities
Maintain accurate records of customer interactions and activities within company systems

Fulltime

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Clinical Application Support Specialist

Job Description

Job Responsibility

Requirements

What we offer

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